Job Description
Fantastic opportunity available in Ft. Lauderdale for a customer-focused, energetic and detail-oriented Service Advisor. Use your excellent communication skills as the first point of contact with our customers for repair activities. You will be experienced with CDK and mechanically inclined. We want the customer to receive first-class service at our dealership.
Benefits
- Medical, dental, vision, disability and life insurance offerings
- 401k with company contribution
- Paid time off
- Company paid holidays
- Tuition Reimbursement program
- Employee referral bonus program
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain excellent customer service as set by dealership service manager
- Schedule appointments and generate estimates for customers
- Advise customers on the appropriate maintenance required to their vehicle based on manufacturer’s specifications
- Document repair and service orders in the correctly in CDK
- Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
- Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
- All other duties as assigned
AAP/EEO Statement
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We do not provide H1-B sponsorship.