Service Advisor

Responsibilities:

-Be a TEAM LEADER and DIFFERENCE MAKER!
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle walk-around inspections with customers and document any existing damage or issues
- Provide accurate estimates for automotive services and repairs
- Schedule appointments and communicate with customers regarding the status of their vehicles
- Coordinate with service technicians to ensure timely completion of repairs
- Explain recommended services and repairs to customers in a clear and understandable manner
- Process customer payments and maintain accurate records

Requirements:
- Previous experience in automotive service or as a service technician is preferred
- Knowledge of auto service management principles and practices
- Strong mechanical knowledge and understanding of automotive diagnostics
- Familiarity with oil change procedures and maintenance services
- Ability to accurately estimate repair costs for various types of vehicles
- Knowledge of auto body repair techniques is a plus
- Resourcefulness and Steadfastness
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

Job Type: Full-time

Pay: $45,308.61 - $70,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 10 hour shift
• Day shift

Ability to Relocate:

• Ephrata, PA 17522: Relocate before starting work (Required)

Work Location: In person