Server/Support Staff

Job Description

The Place 2 Be is inspired by millennials' true love for brunch. Our key mantra? Go Bottomless. With a space designed for the perfect Instagram post, a menu that appeals to both novice and extreme foodies, and our delicious cocktail specials, dining here is a unique experience.

We are a busy restaurant, and our team loves the hustle! The Server/Support Staff roles are so important to running a smooth operation and is a perfect entry-level position for someone looking to enter the food industry. Core responsibilities include following our steps of service when greeting and serving tables, running orders to tables when ready, pre-bussing tables to keep them tidy during service, refilling coffees and drinks, and resetting tables when guests leave. Other tasks may include packing To-Go orders, stocking the line, cleaning and sweeping, or whatever else needs to be done to support the shift flow. Moving with a high level of pace and intensity, keeping yourself busy, having clear communication skills, attention to detail, and a strong work ethic are all needed to thrive in this role.

Responsibilities & Expectations

• Practice safe food handling and cleanliness at all times. Adhere to Covid Guidelines with masks and constant hand washing.
• Deliver impressive service. Greet tables in 1 minute, explain menu system and our new full service model for serving, make recommendations, run drinks within 5 minutes, food in 15 minutes. Be the party host at each table.
• Be a menu maven; Have detailed knowledge of portions, ingredients and potential food allergies to answer any and all questions if asked with confidence and accuracy
• Set up for success; keep up with side-work before, during and after your shift to maintain smooth workflow and stocked supplies. Re-set tables between guests with napkins, service ware, and glasses.
• Be a team player. Attend mandatory pre-shift meetings, communicate through the expo position details for orders, follow standard protocol, and share support tasks such as running food, pre-bussing, water and coffee refills, and bussing dirty dishes back to the kitchen.
• Pack to-go orders for third party delivery, online and call-in orders.
• Other duties or assignments not listed above but a Manager asks you to do.

Requirements

• Must be 18+
• Open availability on weekends (Sat + Sun)
• Can work 10+ hours on your feet.
• Moves with a high level of pace and intensity
• Strong organizational and multitasking skills, with the ability to stay calm under pressure
• Active listening and effective communication skills
• Attentiveness to detail when it comes to cleaning, service and food presentation
• Team spirit; no such thing as “that’s not my job.”

Job Types: Full-time, Part-time

Pay: $6.38 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Bar
• Café
• Fast casual restaurant
• Upscale casual restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Springfield, MA 01105: Relocate before starting work (Required)

Work Location: In person