Server/Host

About us

PICO DE GALLO is a new and upcoming restaurant establishment in Johnston, IA. We are innovative, rewarding, customer-centric and our goal is to add talented Servers, Bartenders and Cooks to our amazing team! .

Our work environment includes:

• Safe work environment
• Lively atmosphere
• Flexible working hours

SERVER (WAITER / WAITRESS)- Roles and Responsibilities * Must be 18 yrs old or older

• Providing excellent service to our guests
• Greeting and seating guests
• Taking food and drink orders accurately and bringing them to the bar and kitchen
• Engaging with customers and fellow staff members in a friendly manner
• Knowledge of the menu, ability to make suggestions
• Collect payment from tables
• Maintaining a consistent and fair seating schedule
• Delivering a fun and satisfying dining experience to Guests.
• This Front of House role, waits tables while providing guests with excellent customer service.

Host- Roles and Responsibilities * Must be 18 yrs old or older

• Host/Hostess serves as our guests’ first impression of our restaurant, warmly greeting each guest attentively as they arrive.
• Friendly, motivated and have excellent communication skills.
• Schedule must be available morning, evenings and weekends. The perfect candidate for us is a motivated team player who always puts the guest first.
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Bussing and setting tables.
• Answering phones to take reservations and to-go orders.
• Receive payments by validating credit charges, approving checks, accepting currency, calculating and issuing change for to-go orders
• Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
• Staying up to date with specials, hours of operation as well as take-out and ordering procedures.
• Restocking to- go section
• Tidying restrooms and other common area
• Clearly communicate guests needs to servers, management and kitchen staff
• Effectively communicate on the telephone.

BARTENDER- Roles and Responsibilities * Must be 18 yrs old or older

• Prepare alcohol or non-alcohol beverages
• Interact with customers, take orders and serve snacks and drinks
• Assess customers needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Check customer's identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Greet and interact with customers in a friendly and professional manner
• Ensure the bar area is clean, organized, and stocked with supplies
• Collect payment from customers and process transactions accurately using cash handling procedures
• Maintain knowledge of current drink specials, promotions, and menu items
• Monitor alcohol consumption and ensure responsible service to customers
• Adhere to all health and safety regulations and guidelines

Cook- Roles and Responsibilities * Must be 18 yrs old or older

• Prepare food daily, as outlined on the weekly menu plan.
• Ensure an attractive presentation of food on the plate before serving.
• Maintain portion control to meet budgetary requirements.
• Identify food and supplies needed for the next week’s menus and report to the supervisor.
• Maintain a clean, orderly and safe kitchen environment.
• Ensure proper handling, labeling and storage of food for infection control.
• Prepare meats for storage and portion control upon delivery. Ensure proper storage of all delivered foods and ingredients.
• Coordinate and participate in serving food.
• Notify the manager of malfunctioning equipment or appliances.
• Work with a team to ensure efficient operation of the facility.
• Attend scheduled staff and in-service meetings, as required.
• Other duties as assigned.

SKILLS-

• Excellent customer service skills with the ability to create a welcoming atmosphere
• Strong communication skills to interact effectively with customers and team members
• Time management skills to handle multiple tasks in a fast-paced environment
• Basic math skills for calculating drink prices, handling cash, and making change
• Knowledge of POS or similar point-of-sale systems is preferred but not required
• Ability to work well under pressure and maintain composure during busy periods
• Previous experience in the food service or hospitality industry is a plus

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the establishment. * Must be 18 yrs old or older

Job Types: Full-time, Part-time

Pay: $20.00 - $40.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Johnston, IA 50131 (Preferred)

Work Location: In person