Job Description
John F. Kennedy International Airport (JFK), Terminal 4 Jamaica, Queens, NY
- 401k
- Medical Insurance
- Dental Insurance
- Uniforms
- Training
- Complete and pass Port Authority's background clearance
- Have two Photo ID's to complete badge process (not expired)
Job Overview:
- Greets welcomes customers and offers general advice in an airport environment.
- Presents customers with food options and advises on the usage of QR code Menu options.
- Serves food to customers at a limited number of tables, using proper rules of etiquette.
- Makes appropriate meal and beverage suggestions and answers questions regarding food preparation.
- Cleans and sanitizes workstations and equipment and assists in clearing and resetting tables.
- May carry and distribute supplies and equipment.
- May assist others in the preparation of food, buffet presentation, and properly storing food.
- May be asked to respond to complaints regarding food or service.
- May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots, and pans.
- May assist with stocking food inventory.
- Attends all allergy and foodborne illness in-service training.
- Complies with all Sodexo HACCP policies and procedures.
- Reports all accidents and injuries promptly.
- Complies with all company safety and risk management policies and procedures.
- Participates in regular safety meetings, safety training, and hazard assessments.
- Attends training programs (classroom and virtual) as designated.
- May perform other duties and responsibilities as assigned.
- High School diploma, GED, or equivalent experience preferred.
- 0 to 1-year related experience.
Skills/Aptitude:
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Ability to maintain a positive attitude.
- Ability to communicate with co-workers and other departments with professionalism and respect.
- Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
- Ability to use a computer.
- Ability to listen carefully to their customers’ orders, explain drink and food items, and make menu recommendations.
- Ability to provide clear directions and respond accordingly to employees.
License/Qualifications:
- Certifications: Food Handlers Certificate
- Willingness to be open to learning and growing.
- Maturity of judgment and behavior.
- Maintains high standards for work areas and appearance.
- Maintains a positive attitude.
- The ability to work a flexible schedule is helpful.
- Must comply with any dress code requirements.
- Must be able to work nights, weekends, and some holidays.
- Attends work and shows up for a scheduled shift on time with satisfactory regularity.
- Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
- Significant walking or other means of mobility.