Server (Pt)

We are looking for a dedicated and experienced part-time Server for our community located in the Intracoastal town of Palm Bay, Florida
Come be a part of Glenbrooke at Palm Bay where we pride ourselves to uphold the "Concordis Way" we honor the human spirit in every individual and are passionate about giving the highest quality of life to those who have given to us for generations. Our mantra for service is "whatever it takes" while staying true to our core values: Teamwork, Integrity, Passion and Empowerment. If you enjoy working with Seniors and brightening their day this position may be what you are looking for. The community Server Team Member is to ensure residents enjoy a delightful dining experience by providing quick, efficient and pleasant delivery of their chosen meal.

PRIMARY DUTIES AND RESPONSIBILITIES

• Responsible for setting and clearing tables, taking residents food and beverage orders and serving residents in a timely professional manner.
• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the Dining Service Director and/or Executive Director to keep residents satisfied with food and dining programs.
• Set tables in accordance to Concordis standards.
• Review daily menu with residents.
• Take and deliver accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Ensure every plate is garnished and presentable before serving to resident’s and guests.
• Adhere to standard food safety practices.
• Wear Non-Slip shoes and other safety clothing and utilize safety tools/equipment.
• Assist with preparation and execution of special events, banquets, and theme meals.
• When applicable acquaint new residents with menus, seating, and dining options.
• Clean and sanitize carpet, tables, chairs, condiment containers, and equipment.
• Communicate resident likes and dislikes to Dining Service Director for menu planning purposes and resident satisfaction.
• Create a strong sense of team work and cooperation among all Team Members.
• Attend Pre-Meal stand up held for all dining and kitchen Team Members.
• Greet residents and guests at each table with a smile to serve beverages, cereals, and/or soups/salads. Courteously and clearly review the menu of the meal, take resident orders; serve meals and desserts.
• Return cart to kitchen and assist with storage of perishable items. If needed, deliver trays to resident rooms.
• Bus and clear dishes from tables after meal and reset for next meal following proper sanitizing procedures for tables and chairs as outlined in the Food Service Guidelines.
• Complete side work – fill sugar holders, replenish creamers, clean coffeemaker, etc.
• Report to supervisor any resident issues or concerns that may occur in the dining room.
• Follow departmental procedures including sanitation, safety, and cleaning schedules.
• Follow compliance of kitchen with State Agency and health department regulations.
• Follow proper cleaning procedures and storage of all dishes, utensils and cooking equipment.
• Assist with labeling and dating all food in refrigerator, freezer, and dry storage.
• Additional Lead responsibilities will be assigned by the DSD.

REQUIRED SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication and customer service skills.
• Flexible with schedule and available to work evening, weekends and holidays.
• Must be flexible, innovative, persistent and committed to successful completion of assignments.
• Strong organizational and time management skills.
• Maintains neat appearance, good hygiene and appropriate attire.
• Able to resolve problems of dissatisfied customers and/or co-workers.
• Supports a dignified and caring atmosphere with residents, residents’ families, visitors and Team Members.
• Maintains safe and secure working environment and practices safe working habits.
• Participates in training, in services, and attends meetings as required.
• High school diploma or GED.
• One or more years’ experience in fine dining/hotel restaurant, or related industry experience.
• Flexibility with schedule and available to work weekends and holidays.
• Must enjoy working with seniors.
• Must possess high-energy/enthusiasm, be a self-starter, and is willing to do whatever it takes to provide residents with an outstanding dining experience.

If this is YOU, we want to speak with you!

Job Type: Part-time

Education:

• High school or equivalent (Preferred)

Experience:

• Serving: 1 year (Preferred)
• Dietary aide: 1 year (Preferred)
• Customer Servive: 1 year (Preferred)

Work Location: In person