Job Description
Job Description
Job Title: Service Staff
Reports to: Food and Beverage Director
Status:Non Exempt
Position Summary: To effectively serve food and beverages to members and their guests in a friendly, courteous, timely manner and to adhere to Mountaintop standards and assist with club event execution.EssentialDutiesandResponsibilitiesinclude the following as well as other duties and responsibilities that may be assigned.
- Ensure that all members and their guests are greeted promptly upon arrival to the dining room
- Ensure that all amenities are in order and ready to be presented to our members and guests-and maintain this standard throughout the day
- Must have complete knowledge of all menu items including the preparation of those items.
- Ensure proper set-up and maintenance of the service station, tables, common areas throughout the dining room, outside patios, and the club house
- Maintain par levels in the service station to include polished silverware, polished glassware, ashtrays, straws, folded napkins, sugars, iced tea, lemonade and fresh coffee
- Knowledge and adherence to all uniform and grooming requirements: be professional in both appearance and manner at all times
- Knowledge and adherence to all schedules, staff privileges, policies and mandatory staff meetings.
- Comply with county health requirements
- Polite and courteous telephone conduct as it is a direct reflection of the club and should always be handled with the highest degree of professionalism
- Establish and maintain effective channels of communication with the members, supervisors, managers, co-workers, guests, vendors, and all other business contacts
- Use equipment and materials in a safe and acceptable manner; follow common sense safety in all the job activities.
- Conduct oneself in a manner reflecting credit to the Club and encourage other to do the same
- Complete assignments on or ahead of schedule
- Interpret, learn, and respond to instructions for new situations, procedures or methods
- Show daily ability to be at work at scheduled time, including being prepared to work on time after breaks, meal periods and other authorized absences from work
- Effectively present information and respond to questions from members, guests, employees and managers.
- Must be even tempered and team spirited.
- A good sense of humor is desirable.
- Run food, maintain and bus tables to Mountaintop dining room standards.
- Clean and maintain fireplaces and heaters throughout shift.
- Clean and maintain trays and server station.
- Banquet set-up and breakdown
- Polish silverware and glassware
Enjoy employee perks like free meals, free golf, merchandise discounts and referral bonuses!