Server (Hospitality Specialist)

At T’s Restaurant we are truly committed to our guests, our community, and our teams. We have been Rhode Island local since 1982 and currently have 3 stores located in Cranston, East Greenwich, and Narragansett. We are a highly respected, award winning restaurant group that serves breakfast, brunch, and lunch. Come join our team today!

As part of our hospitality team, you will be a part of a professional group of waitstaff and who pride themselves on their hospitality and service skills. The goal of is to create a place of welcome for all guests, provide informed, knowledgeable and timely food and beverage service, while maintaining a safe, clean and tidy setting.

Scheduling:

*Must be able to work weekdays, weekends, and holidays

*Must be able to work year round as this is not a seasonal position.

Benefits:

• Paid Time Off- Full Time and Part Time.
• Day's only work schedule- No Night Shifts Ever!
• Competitive wages.
• Discounted Shift Meal+50% off when dining as a guest.
• Thanksgiving and Christmas Day off.
• Dedicated training that leads to your personal and professional growth.

Experience:

• High school diploma with a continuous record of learning
• Minimal 2 years of service experience in a full service restaurant.
• Able to work in a standing position for long periods of time (up to 8 hours).
• Must be able to work weekends and holidays.
• Ability to Speak, Read and Write English.
• Serve Safe Alcohol Certification

Qualifications:

• A desire to provide genuine hospitality and care of people.
• Basic math skills with the ability to handle money.
• Multi-tasking ability.
• Good organization skills.
• Point of Sales System ability.
• Available for a minimum of three shifts per week.
• Able to safely lift and easily maneuver multiple food plates.

T's Restaurant Group is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome applicants of all ages to apply.

Duties & Responsibilities:

• Arrive on time, in proper attire, with a smile, as all three are required to achieve the T’s goal of over-the-top legendary guest hospitality and service experience.
• Obtain daily directives by reviewing section schedule, running side duties and daily pre-shift briefings.
• Head to assigned section and take account to insure order, tidiness and all required details are in place.
• Provide a Welcome Greeting to the guests that is sincere and unique to T’s insuring that all guests feel at home and comfortable at the start of their T’s experience! WELCOME ALL GUESTS ENTERING THE BUILDING WITH A SMILE AND A HELLO!
• Introduction to T’s and to you as the guide to the guest experience.
• Provide knowledgeable, informed beverage and food service selections.
• Be able to answer questions regarding food and beverage items, allergy protocol, and T’s history.
• Acquire food and beverage selections, enter to point-of-sale system.
• Serve beverage with a tray, as the preferred method and food in a timely manner.
• Insure food and guest safety by maintaining a clean and tidy restaurant throughout the day and by performing side duties at the start and end of each shift following service station overviews and managerial guidance.
• Observe the guest dining throughout the entire experience with check backs.
• Become Part of the T’s Team by supporting your teammates and the T’s guest throughout the day keeping in mind that all guests are our guests.
• Provide a Grateful finale! ALWAYS Thank our guests for choosing to visit T’s. Prepare final check, present check to guest, accept payment, process credit card charges or make change (if applicable and never at the table).
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant team leader-manager.