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Form of workJob Description
Job Title: Server Deployment Engineer
Location: 2 MetroTech Center, 3rd Fl, Brooklyn, NY 11201 Brooklyn, NY, 11201
Hourly Rate: $78-$83 (35 HOUR WORK WEEK)
Duration: 24 Months
Location: 2 MetroTech Center, 3rd Fl, Brooklyn, NY 11201 Brooklyn, NY, 11201
Hourly Rate: $78-$83 (35 HOUR WORK WEEK)
Duration: 24 Months
Overview:
The Server Deployment Engineer will lead the deployment and configuration of servers for the CCU refresh project. This role involves managing day-to-day troubleshooting of server issues and collaborating with vendors for swift resolutions.
The Server Deployment Engineer will lead the deployment and configuration of servers for the CCU refresh project. This role involves managing day-to-day troubleshooting of server issues and collaborating with vendors for swift resolutions.
High-Level Project Goals:
- Provide crucial support for the Classroom Connectivity Project, focusing on school server integration.
- Offer expertise in Quality Assurance, provisioning, deployment, and maintenance of server technologies within schools as part of the Classroom Connectivity project.
MANDATORY MINIMUM QUALIFICATIONS:
The successful candidate must have a minimum of 7 years of experience in the following areas:
- Supporting server upgrades, including the latest Windows Operating System and hardware, involving installation, configuration, and troubleshooting.
- TCP/IP server/client communication, DHCP, DNS, WINS for at least 7 years.
- Utilizing scripting tools (Python, PowerShell, etc.) for system administration for at least 3 years.
- Installing Virtual Machines, configuration, and troubleshooting for at least 7 years.
- Server hardware troubleshooting for at least 3 years.
- Network support with LAN troubleshooting for at least 3 years.
- Utilizing system management software tools for monitoring, managing, and reporting system performance for at least 3 years.
PREFERABLE QUALIFICATIONS:
- Bachelor’s or Master’s degree in computer science/telecommunications.
- Certification in Server+, MCSE, or Expert Knowledge in RedHat Linux.
- Excellent oral and written communication skills.
- Ability to communicate technical issues confidently to a non-technical audience.
- Detail-oriented and process-oriented.
OUTLINE OF RESPONSIBILITIES:
- Provide support for the Classroom Connectivity Tech Refresh Project for Schools Server Integration in all five boroughs.
- Configure two Windows 2019, 2022 Core physical servers and five virtual servers per site (3 Windows VMs and 2 Linux VMs).
- Configure Remote Access Cards, Active Directory, and validate DNS resource records.
- Troubleshoot and support DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS.
- Utilize Windows Server configuration and management, with strong PowerShell scripting experience.
- Develop, maintain, and upgrade scripts for system management and automation.
- Troubleshoot hardware and software problems during and after server integration.
- Provide hardware assistance and perform testing on servers.
- Document all work efforts to support server integration for sites.
- Maintain a Server Deployment log and submit a weekly summary report to management.
- Interact with end-users and vendors to resolve logistic issues with equipment.
- Provide assistance with servers, LAN, and network integration.
- Offer end-user support to different vendors by phone or on-site.
- Respond to support issues during and after integration as needed.
- Create, track, and manage service requests and incidents using our CSM.
- Be available to provide expertise and support for issues beyond the scope of the Classroom Connectivity Tech Refresh Project.
