Senior Web Metrics Analyst

The Senior Web Metrics Analyst is responsible for compiling, organizing, analyzing, interpreting, and presenting various site activity metrics from Adobe Analytics software  for the IEEE Xplore platform. The Senior Web Metrics Analyst  must be able to constantly review, compile, analyze and translate large amounts of quantitative web activity statistics into meaningful information for use in making sound business decisions. 

NOTE: This is a business position not a technical development or programmer role.

MUST KNOW ADOBE ANALYTICS

• Perform multivariate analysis on IEEE Xplore activity metrics to identify patterns, trends, correlations, relationships, and insights to inform business decision making and platform management. 30%
• Monitor, compile, analyze, and produce ad hoc and recurring reports on a variety of IEEE Xplore metrics such as referrals, traffic, navigation paths, engagement, user behaviors, content consumption, and other metrics. 30%
• Communicate, distribute, explain, and present IEEE Xplore analytics data, information insights, and reports to staff and volunteer stakeholders across the organization. 15%
• Maintain and update business rules, data classifications, tracking parameters and tags, and workflows to ensure accurate and timely analytics measurement and reporting 15%
• Work with technical teams to define and communicate business and functional requirements for web analytics systems to ensure continuous improvement of analytics capabilities.10%

Education/Training

Bachelor’s degree in computer science, data analytics, engineering, marketing, or other analytical/technical discipline. MBA helpful but not required.  

Experience-based Knowledge and Skills. 

• At least 5-7 years of hands-on experience using enterprise-scale web analytics solutions and database systems.
• Deep analytical, forensic, and problem-solving skills
• Detailed oriented with a passion for digging into website activity data to identify patterns, trends, behaviors and generate new business insights
• Ability to communicate, distill, and explain the business import of Web Metrics data to diverse business and management stakeholders
• Highly results-oriented, self-directed, and ability to work both collaboratively or independently
• Highly organized and capable of juggling multiple projects successfully
• Strong sense of professionalism
• Ability to communicate clearly and effectively with peers and all levels of management.
• Credentials, Licenses and Permits. Completion of formal certification or training in one or more enterprise-scale web analytics solutions.  

Technology Skill Set

Technology-savvy knowledge worker who proactively seeks out technology solutions to business challenges. Specific technology experience and skills needed for this position include:

• Demonstrable knowledge and front end /backend expertise in use and administration of business intelligence and web analytics solutions like Adobe Analytics, Tealium, Zoom Info etc.  
• Proven expertise in reporting software such as Looker, Tableau, and Salesforce
• Strong knowledge of web analytics measurement methodologies, comparative differences, strengths, weaknesses and ability to work with different methodologies
• Advanced experience in relational database systems such as Power BI, VBA, SQL, etc.
• Working knowledge of website environments, operations, systems, and technology
• Expert in MS Office Suite, particularly Advanced Excel and PowerPoint skills /Google Slides

Spoken skills

• Fluency and command of standard business English

Presentation skills

• Effective presentation and marketing skills with ability to communicate technical concepts and ideas to diverse non-technical audiences.

Writing skills.

• Strong writing skills with ability to translate quantitative information into logical and meaningful insights. Deliver insights statements on statistics and provide marketing communication based on available data story. Able to create and prepare documents and reports for presentation and record-keeping. 

Reading skills

• Fluent in standard business English as must be able to distill and communicate Web Metrics data to peers and management. This information needs to be understandable and usable to make informed and actionable business decisions.