Senior Video Teleconferencing (Vtc) Technician

Responsibilities for this Position
Location: USA NC Raleigh - 4200 Wake Forest Rd (NCC060)
Full Part/Time: Full time
Job Req: RQ170056
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability:
Public Trust/Other Required:
MBI (T2)
Job Family:
Video Teleconferencing
Job Qualifications:
Skills:
Audiovisual Equipment, Video Conferencing, Video Teleconferencing Systems
Certifications:
Experience:
10 + years of related experience
US Citizenship Required:
No
Job Description:
Transform technology into an opportunity as a SeniorVideo Teleconferencing (VTC) Technician with GDIT. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As Senior Video Teleconferencing (VTC) Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Senior Video Teleconferencing (VTC) Technician joining our team to support our client and their mission.
HOW A SENIOR VIDEO TELECONFERENCING (VTC) TECHNICIAN WILL MAKE AN IMPACT:

• Responsible for the integration of enterprise-wide telecommunications infrastructure including WAN, LAN, audio, and video services (Data, Voice, and Video).
• Supporting different converters, and transcoding technologies that support Audio and Video (A/V) systems.
• Understanding the Content Delivery Network (CDN) and the functionality associated with this architecture.
• Maintaining the integrity of data and network information resources.
• Maintaining an accurate inventory of A/V resources.
• Creating and maintaining a timely patch management process for network information resources.
• Implementing and managing video conferencing connectivity.
• Experience with providing audio and video traffic analysis to include service sufficient to design A/V setups.
• Experience working with local exchange carriers and vendors for livestreaming events and VoD downloading.
• Understanding of network connections, Session Border Controllers (SBC) and Gateways including troubleshooting Session Initiation Protocol (SIP) and Quality of Service (QoS) networking.

WHAT YOU'LL NEED TO SUCCEED:
Education:

• Bachelor's degree from an accredited four-year institution in a computer science, information system or related field is preferred but not required

Required Experience:

• Minimum of 10 years of relevant IT experience

Required Technical Skills:

• Experience supporting A/V wiring such as HDMI, SDI, Composite, XLR, MiDi, DVIi, RGB, USB, etc.
• Experience with MS Windows and Linux based servers and using a Common Line Interface (CLI) to input commands
• Experience with Lightweight Directory Access Protocol (LDAP) and Active Directory (AD) support
• Understanding of Distribute Media Engine (DME) and transcoding live video streams
• Experience in collaboration tools such as Zoom and Microsoft (MS) Teams
• Experience in video conferencing technologies such as telepresence and Zoom Rooms

Required Skills & Abilities:

• Experience with deploying audio and video hardware and software based on the security architecture
• Skill and ability evaluating hardware and software products to determine effectiveness of use with strategic design of video conferencing services
• Experience with managing Incidents and supporting suppliers for legacy and new A/V equipment and connections
• Working knowledge in understanding IP addressing schemes across an enterprise network
• Ability in compression and caching techniques for video conferencing traffic over an IP network
• Working knowledge in understanding in working with proxy, firewalls, enclaves, and DMZs for the purpose of setting up or verifying network connectivity
• Working knowledge in understanding of multicast and unicast communications across an enterprise network
• Skill and ability in developing and preparing appropriate metrics reports
• Skill and ability in assisting with developing and improving processes, including the use of ServiceNow to automate service provisioning, as well as improving control of production operations and project activities

Security Clearance Level:

• Ability to obtain and maintain a Public Trust clearance
• The security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days.

Location:

• Onsite in Raleigh, NC with a hybrid work schedule (i.e., 2 days on site, 3 days remote per week)
• Candidate will work in the office 5 days a week for first 2 months, then a hybrid work schedule

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you build your skills and own your career
• Professional growth opportunities including paid education and certifications
• Rest and recharge with paid vacation and 10 company-paid holidays

#GDITCareers #VTC #VideoConferencing #VideoTeleconferencing
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Hybrid
Work Location:
USA NC Raleigh
Additional Work Locations:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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