Senior Training And Quality Coordinator

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
About You and This Role:
You will coordinate the development and implementation of and maintains the plant/department training program to ensure compliance is achieved for all training policies and requirements. You will own the department training program, for assigned areas, ensuring department training documentation is current and up to date. You will manage the annual training program review with department leadership and initiates any needed adjustments to the program. You will support the business in maintaining the Operations Document Management System (ODMS) and maximizing value from ODMS use in the department. You will typically be responsible for a small to medium facility.
You will execute business, site and department quality tasks and programs to enable the business to profitably meet customer and product regulatory requirements related to the quality management system. You will help to promote a customer-focused culture within the site logistics organization and across multiple plants at LAO site with significantly complex interfaces and/or requirements, and enhances the front-line knowledge and accountability for quality. You will be required to have full proficiency in a range of technical, operational, or analytical/scientific processes and procedures through job-related Training and considerable on the job experience to perform a variety of work assignments. You may act as an informal resource for team members with less experience.
Responsibilities:

• Ensures local, global, and business curriculums are assigned in line with needs and requirements.
• Acts as the subject matter resource for the learning system and coaches employees on how to access and utilize learning resources.
• Provides feedback on global curriculum and supports local implementation of global Instructor Led courses, as appropriate. Works with Course Owners/SMEs, to coordinate the development of local training, as applicable. Coordinates plant/department resources for delivery of training. Optimizes cost of delivery for local and global training in plant/department.
• Ensures appropriate local subject matter experts review and approve plant/department specific Training and learning resources and that all local learning resources are up-to-date and available.
• Partners with key stakeholders to develop and maintain employee specific training schedules and plans.
• Ensures all required employee training records are up-to-date and maintained. Tracks compliance and communicates overdue training to deliver 100% training compliance. Performs other audit related reporting.
• Works with management of change (MOC) owners to ensure that training related requirements are achieved.
• Engages in on-boarding of new employees and contractors into the plant/department.
• Leads overall ODMS "maintain" efforts for the business in the department.
• Coordinates and works with other ODMS support and implementation roles to "implement" and "maintain" the ODMS.
• Acts as the organization subject matter expert for the overall management system.
• Supports all element owners in the department.
• Drives the Plan DO Check Act cycle of continuous improvement.
• Works with Business/Department Leadership to identify organization level opportunities.
• Coordinates and facilitates the Management System Reviews.
• Supports department level management of change activities related to product quality.
• Supports plant quality training related to key quality system requirements to meet customer and product regulatory needs as well as the use of supporting tools and processes to achieve plant and business quality goals.
• Monitors effectiveness of the plant's quality management system. Supports strategic improvement opportunities.
• Supports product quality problem solving efforts through execution of data mining, traceability investigations and coordinating quality notice responses.
• Ensures that product returns and non-conforming product are appropriately managed to prevent unintended use, including disposition.
• Ensures plant Operating Discipline systems, procedures and guidelines are improved and optimized to meet plant and business quality system requirements, as appropriate.
• Hosts customer and other quality related external audits, in cooperation with commercial and other functions.

Required Qualifications:

• A minimum of associate degree or related military experience.
• Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: https://www.tsa.gov/for-industry/twic (If unable to access link, copy and paste in your browser.)
• Ability to work comfortably and safely at elevated heights. Candidates must be familiar with, or willing to undergo training in, the proper usage and maintenance of safety equipment to ensure safe movement and operations at heights.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Prefer Skill:

• Preferred to have three years of experience in manufacturing setting or related.

Additional Note: We do not offer relocation assistance for Dow jobs like this position. This includes reimbursement for travel expenses incurred to and from test sessions/interviews. If you apply for a position that is not within the area in which you reside, you will be responsible for all costs that you incur.
Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through Training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
  • Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Group's (ERG) participation.

Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance leadership to achieve profitable growth and help deliver a sustainable future. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates manufacturing sites in 31 countries and employs approximately 37,800 people. Dow delivered sales of approximately $57 billion in 2022. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit www.dow.com or follow @DowNewsroom on Twitter.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.