Senior Technical Support Manager

Sodexo's Seniors segment is seeking an Senior Culinary Support Manager to provide growth and expertise in the following areas: Solution Design, Culinary, Costing, Pricing, Contract Design and Mobilization. The Senior Culinary Support Manager is a key part of the team who has a strong expertise in culinary solutions, dining operations, retail services, catered events and program development.

Responsibilities may include:

• Reviews the culinary needs and expectations of our future client partners working in collaboration with the Solution Design and sales team. Proposes the best Inspired dining menu based on cost, preferences and regional favorite menu items.
• Responsible for supporting the winning culinary solution based on knowledge and expertise in food services, and incorporating financial and technical data.
• The solution will demonstrate and highlight the Sodexo Inspired Dining Brand working in tandem with our client partner brand.
• Support new sites virtually, during mobilization and the first year of operations, scheduling a monthly call to review use of all culinary systems and tools, working with the Solution Design Director.
• Support development of culinary tools for the Solution Design Team, work with Marketing on Inspired Dining Menu development
• Develop Tools to ensuring segment-wide use of established systems and processes, working with Mobilization team particularly in loss making or retention red flag accounts
• Participate in any additional Solution Design Team projects as assigned

The successful candidate will:

• have strong customer service professional skills to interfaces with all levels of staff, current and prospective clients, and vendors;
• have experience with MS Office: Outlook, Excel, and Word; Drive and Market Connection;
• be detailed oriented, flexible, and have ability to manage multiple priorities; and have excellent organization and communication skills;
• Provides innovative solutions to our clients that deliver cost and quality solutions.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.