Senior Specialist, Stakeholder Engagement

About us

National Grid is hiring a Senior Specialist for our Stakeholder Engagement department in Buffalo, New York.

Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business 

Job Purpose

The Senior Project Engagement Specialist is responsible for meeting the outreach and education needs of National Grid’s gas and electric complex capital infrastructure projects. As part of multiple project teams, the Senior Specialist will be responsible for a multimillion-dollar portfolio of complex construction projects, implementing strategic public engagement campaigns to safeguard the on-time and on-or-under budget build-out of these projects.

Key Accountabilities

• Represent the Company as the Subject Matter Expert for stakeholder relations and public engagement for complex construction projectsCreate and manage the outreach and education collateral needed for the educational needs of a variety of audiences supporting a portfolio of electric and gas complex capital projects
• Develop project messaging, boiling technical information down to messaging that is easily understood by the layperson
• Plan and execute project-related events, including open houses and public statement hearings
• Work with internal and external stakeholders throughout planning, permitting, construction, and post-construction phases of projects to solve issues around project impacts, including noise, traffic, visual, recreation, etc.
• Build and maintain long-term professional relationships with external and internal stakeholders (i.e., Engineering, Legal, Environmental, Project Management, Corporate Affairs, and Leadership) within a defined geographic footprint in support of complex capital projects, ensuring community and municipal relationship management is embedded into National Grid’s standard practice for all complex capital projects

Qualifications

• Bachelor's degree preferred in Communications, Political Science, Business, Environmental Science, or other related field or 5+ years of related experience
• Experience with public, customer, community, and municipal relations
• Strong writing skills, including official documents and marketing materials
• Strong verbal communication skills, including public speaking, with experience in communicating in potentially contentious forums
• Proficient in relevant software, including Microsoft Office products (Excel, Word, PowerPoint) -  Adobe Creative Suite experience a plus (Illustrator, InDesign, Photoshop)
• Proficient project management and time management skills
• Work within a team to plan and execute for outreach and education, and to respond to stakeholder questions
• Manage the execution of outreach plans with internal stakeholders across disciplines (e.g., Project Management, Corporate Affairs, Environmental, etc.)
• Communicate complex engineering, environmental, construction, and regulatory information
• Develop informative, professional letters and collateral
• Plan and execute successful events in potentially contentious environments
• Available for evening meetings and presentations
• Travel required, including off-hours
• Valid driver’s license required

More Information