Senior Specialist, Data Production

OVERVIEW

• Monitoring & maintaining appropriate workflows, schedules, and metrics for the flow of data to and from multiple Acclara’s workflow systems utilizing existing tools and processes
• File maintenance, account maintenance and monitoring must be supported daily with back-up coordination.
• Monitor and troubleshoot Acclara’s Database Workflow systems.
• Working to minimize the number of data variances between Client systems and Acclara’s systems to aid accurate and timely account resolution and patient satisfaction.
• Audit, review, and approval of Client Statements.
• Audit client data as well as data processes and provide feedback as to the results of the audit.
• Providing troubleshooting and resolutions for identified data irregularities.
• Ensuring timely and accurate communication of data variances and resolution to appropriate partners
• Support and create reports/stats that are needed for operational needs.
• Validating and process source data files and assist with the input and output of data to and from various systems and applications.
• Participate in team meetings and participate in new initiatives and development of efficient workflows.
• Ensure completion of tasks and processes with the expected and documented results
• Ensure data handling adheres to all Acclara and client policies.
• Create and keep existing standard operating procedures (SOPs) updated as necessary based on changes made within workflows for designated clients or processes.
• Ensuring adherence to company and industry best practices
• Lead in month-end closing processes.
• Efficient in extracting and manipulating data from a data base using SQL knowledge.
• Create queries, pull data from the database and be able to test data using SQL.
• Work with DI Analyst team to transition new processes to the Production Team.
• Work with DI Analyst team to review and troubleshoot data concerns and issues.
• Assist in Implementing new process improvements.
• Serve as a mentor as assigned.
• Motivate and serve as resource to team members.
• Take lead on projects.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree or equivalent education and experience
• 3 years of demonstrated skill working with Microsoft Excel and Office Suite products.
• Excel (formulas, functions, pivot tables, macros)
• Experience with Power Point
• Run standard excel queries, filter, and analyze data for data discrepancy patterns, and prioritization of resolution activity.
• Experience reading & interpreting various file format specifications.
• Excellent listening and communication skills, with the ability to effectively communicate complex data findings.
• Experience with data quality processes, data quality checks, and validations
• Strong attention to detail, with the ability to identify and resolve data-related issues.
• Exhibits effective communication, organizational, and prioritization skills.
• Manually extract, transform, load data into operational systems.
• Proven ability to learn and utilize multiple technological resources demonstrating technical aptitude.
• Research and analytical skills sufficient to resolve data integration issues.
• Experience with and strong understanding of health care data.
• Efficient with data management systems such as SQL queries. (running, updating, extracting, and manipulating data)
• Ability to work independently, and as part of a team.
• Close attention to detail and quality assurance
• Positive influence to help promote teamwork within the team.
• Experience utilizing Extract, Transform and Load (ETL) solutions.
• History of applying discretion and sound judgment in managing complex processes, decisions, and handling confidential and sensitive information

• Understanding of revenue cycle and health care transaction sets
• Experience reading & interpreting data mapping documents.
• Skills to drive standardization and ongoing data-quality efforts.

Physical Requirements:

• The employee is regularly required to: stand; sit; talk; hear; use hands and fingers to operate a computer and telephone keyboard; and reach, stoop and/or kneel to install computer equipment.
• The employee must have the specific vision ability to complete close vision requirements due to computer work.
• The employee is required to be able to complete light to moderate lifting.