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Form of workThe objective of this contract is to provide comprehensive automation/information technology support to DAIIS worldwide intelligence dissemination, data management, and knowledge management missions. This effort includes system administration, database administration, web/software operation and maintenance, logistics support, and operations and sustainment support. Position Responsibilities: Senior SharePoint Site Collection Administrator.
The contractor shall perform the following tasks: a. Perform SharePoint Site Collection administration and website maintenance for DAIIS-managed sites and management of 30 SharePoint Site Collections across the supported networks. The Government projects an annual growth of 10% on-Site Collection supported by this task.
b. Act as the entry point for SharePoint support of DAIIS managed sites. c.
Work closely with the DAIIS Requirements Engineer to document requirements for customers and estimate timelines for the delivery of custom work. d. Create custom site functions, workflows, forms, and business processes using SharePoint designer and Nintex.
e. Work closely with SharePoint farm administrators and SharePoint Online Content Hub Administrators to identify and resolve issues with Site Collection storage quotas, user profiles, and other SharePoint service applications. f.
Configure site-level search, keywords, and best bets to enhance the end user search experience. g. Support content classification using managed metadata, knowledge browsing, navigation, and search driven content discovery.
h. Maintain up-to-date knowledge on Intelligence Community classification markings, guidance, and releasability across the supported networks. i.
Define and manage permissions for users. j. Support the identification and resolution of SharePoint issues and problems.
The Government estimates this support at ten (10) SharePoint issues/Problems per week, based upon historical averages. k. Compile monthly system metrics and perform analysis to uncover storage trends and determine recommendations for Site Collection management.
(delivery IAW CDRL A020 Recommendations for Site Collection Management). l. Process requests for new Site Collections, ensuring proper web application and managed paths are selected based on customer organization.
m. Create and manage subsites, lists, and libraries to define the taxonomy and structure of the data stored within the Site Collection based on customer requests. n.
Manage SharePoint features at the Site Collection and subsite level. o. Manage branding, themes, page layouts, and web parts in accordance with DAIIS policies and governance.
p. Develop and maintain documentation and continuity books for the Intelligence Support Center tasks and procedures (delivery IAW CDRL A021 Documentation and Continuity Books). q.
Notify the Government of any unscheduled system outages within 30 minutes of each occurrence and add to the operations log within four (4) hours. (delivery IAW CDRL A009 - Daily Status Report) Notify the user community of any scheduled outages NLT 5 calendar days in advance of the scheduled event.
