Security Lead
Location: Las Vegas, NV
Pay Rate: $33/hr-$35/hr
Company Benefits: Medical, Dental, & Vision Insurance. Retirement Plan
TRIDENT MISSION
TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.
The TRIDENT Security Lead serves as a point of contact for clients, responsible for all managerial aspects of a designated shift. Your performance directly impacts TRIDENT's commitment to clients and employees.
TRIDENT VALUES
- Do everything with honesty and integrity
- Achieve excellence in every job
- Superior customer and employee service
- Securing customer's operational and technical goals
Essential Duties/Tasks
- Oversee a shift of up to 30 Customer Service & Security Specialists and Supervisors to provide 24/7 corporate security coverage.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Train, coach, and mentor a team.
- Provide verbal and written feedback, and performance evaluations.
- Communicate emergency and non-emergency information through radio dispatch, phone, and email.
- Respond to safety and security events, issues, staffing deficiencies and other management requests.
- Respond to medical emergencies and provide basic first aid, CPR, and AED as certified.
- Monitor and maintain timekeeping systems, records, and coordinate administrative scheduling.
- Ensure the team is outfitted with the equipment they need to succeed.
- Develop and implement corporate security policies and procedures.
- Develop, implement, and train others on emergency response plans and procedures.
- Manage security incidents and investigations.
- Develop and deliver security training to employees.
- Develop and implement security metrics and reporting.
- Conduct interviews with job candidates for both employment and promotion opportunities.
- Perform personnel related investigations regarding potential policy/conduct violations. Recommend corrective action and performance improvement plans, up to and including termination of employment.
- All other duties, as assigned.
- College degree in security management, criminal justice, or related field is preferred.
- Minimum of 2 years of experience in corporate security supervision, management, law enforcement or related field.
- Strong knowledge of security best practices, risk management, and emergency response procedures.
- Experience in overseeing and coordinating scheduling and staffing movement.
- Experience in managing and leading security personnel and contractors.
- Demonstrated experience in managing multiple projects concurrently.
- Proficient in tools such as Numbers, Microsoft Excel, Quip, Keynote, Pages etc.
- Must possess/maintain a valid state guard card.
- Must possess/maintain a valid Nevada Driver's License.
- Excellent verbal and written communication skills, including the ability to communicate security risks and policies to non-security personnel.
- Self-Control: This role requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance: This role requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Persistence: This role requires persistence in the face of obstacles.
- Initiative: This role requires a willingness to take on responsibilities and solve challenges.
- Dependability: This role requires being reliable, responsible, dependable in fulfilling obligations, and excellent time management.
- Critical Thinking: This role requires the ability to think clearly and rationally given a set of facts and being an active learner.
- Team Player: This role requires enthusiasm and a positive attitude to deliver a high level of customer service.
- Interpersonal Skills: This role requires the ability to effectively communicate and interact with others at all levels.
- Ability to handle sensitive and confidential information.
- Ability to adapt to changing schedules and work locations.
- Strong analytical and problem-solving skills.
- You are required to drive a company vehicle between sites.
- May be required to lift up to 25 pounds, sit or stand for extended periods of time, and travel occasionally.
- This is a physical job that requires the ability to work in different environments and terrains, as well as frequent travel between client buildings and/or campuses.
- You are required to work inside and outside, regardless of weather conditions.
- You are required to sit, stand, and walk for long periods of time.
- Flexibility and willingness to work weekends and holidays, and overtime, when needed.
- The Security Lead is a full-time hourly non-exempt position that reports directly to the Operations Manager.