Senior Sales Advisor (La Melrose)

About TOTEME

TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a label committed to making decisions that work in favor of people, animals and the planet.

The role

TOTEME is looking for a Senior Sales Advisor to join the team in our new Melrose Avenue store on full-time. As Senior Sales Advisor you will act as an ambassador for TOTEME, working in the store to drive business in all aspects, from sales to brand building. You will work closely with TOTEME’s retail customers, providing excellent service and building long-term relationships.

Responsibilities

• Deliver superb service to customers
• Create and maintain long-term relationships
• Work individually and as part of a team to reach sales targets
• Act as an ambassador for TOTEME
• Do merchandising and styling
• Plan and execute daily store operations
• Plan and execute efficient workflows individually and as part of a team
• Work towards company standards and goals
• Analyze and work towards KPIs and business goals

Your profile

• 2+ years experience in fashion retail (high-end/contemporary luxury preferable)

• Previous experience of high-end service from a strong lifestyle brand

About you

• Passionate about style, communications and storytelling
• Driven and results-oriented
• Able to multitask and solve issues smoothly
• Structured and well-organized
• Agile with an open mindset
• Social and outgoing with a strong interest in people
• Curious to understand customer needs
• Flexible schedule, happy to work evenings and weekends
• Fluent in English

The position is full-time and based at TOTEME's Melrose Avenue store with start in March 2024.

TOTEME has teams in Stockholm, London and New York and a growing number of stores in Europe, North America and Asia. You will join a dynamic, creative and highly collaborative team working towards exciting projects and milestones. You will contribute to the company’s development and have the opportunity to grow within your role.
TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.

By applying to this position I agree with TOTEME’s privacy policy and to be contacted about future job opportunities for up to 3 years from the submission date. Find out more about our privacy policy here.