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SalaryAbout LogicManager:
LogicManager stands out as a leader in Risk Management Software, earning recognition from industry leaders like Gartner and Forrester Industry Analysts for our innovative solutions. From navigating the See-Through Economy to championing Environmental, Social, and Governance (ESG) practices, our software empowers global organizations to uphold their reputations and protect stakeholders.
Acknowledged in Deloitte's Fast 500, we are a dynamic tech firm fostering an environment that supports internal growth. We take pride in being designated as a Great Place to Work®, a testament to our commitment to creating an exceptional workplace. As a remote work environment, we prioritize work-life balance, transparency, and collaboration. Our innovative approach to customer satisfaction, recognized as a competitive advantage in our customer-centric Go-To-Market (GTM) strategy, sets us apart.
As the Senior Revenue Operations Manager at LogicManager, you’ll lead the heart of our operations, employing the latest data analytics technology to forecast and measure the key aspects of our go-to-market model. This role is hands-on by someone who learns by doing and will lead the day-to-day management of the DealDesk reporting to the VP of RevOps and Marketing.
Do you naturally break down complex information into digestible parts and find patterns or themes in various related information? Are you driven to understand the cause and effect of business decision-making and evolving company policy with recommendations to scale a growing company? Do you enjoy learning new skills, improving business processes, and seeing your results materialize each day? Do you enjoy asking intuitive and logical questions and are comfortable expressing independent thought to collaborate on problem-solving? This role might be for you.
What You'll Do
- Deal Oversight & Pricing Policy: Drive pricing analysis, discounting thresholds, and performance variances within the quoting and proposal generation processes for new and renewal business.
- Deal Terms & Guidelines for Negotiations: Drive adherence to LM terms for new and renewal contracts, lead contract negotiations for deals within approved thresholds, and establish tools to streamline approval on special terms. Lead efficient due diligence process.
- DealHub CPQ: Define and update business rules to match guided selling and pricing policy and procedures and product updates in DealHub CPQ. Analyze win/loss patterns, and deal data, (discounting percent versus win/loss, cycle time durations, average deal size, product solution, and product family for correlations) and ensure accuracy, completeness, and compliance with new and renewal orders. Approve or escalate deviations from standard pricing within the appropriate authority level.
- Continuous Improvement Initiatives: Propose innovative methods to enhance forecasting methodologies, and provide data-driven recommendations for pricing, licensing, contracting, and compliance. Document and analyze Revenue Operations processes & workflows (following new and renewal customer journeys) and drive continuous process improvements.
- New and Renewal Revenue Forecasting and Analysis: Collaborate closely with the Customer Success and Customer Advocacy teams to monitor revenue goals, drive new and renewal account forecasting, monitor adherence to company policies in managing customer accounts, analyze licensing deviations, track the impact of go-to-market programs, and escalate forecasting insights.
About You And What Skills You'll Need
- Experience: 7+ years experience in Revenue Operations, sales operations, or related roles within a B2B SaaS company, with experience working cross-functionally with sales, marketing, and customer success teams.
- Core Competencies: Creative and analytical thinker with robust problem-solving skills; ability to translate business requirements into effective solutions, meeting deadlines, and successfully driving projects to completion.
- Technical Skills: Proficient in sales and marketing technologies like Dealhub CPQ, Hubspot, Gong.io, and analytics/BI, data and intelligence tools like Domo.
What Sets LogicManager Apart?
- Award-Winning Community: Our commitment to a vibrant, collaborative, and mission-driven culture has earned us the certification of a Great Place to Work® each year since 2016. As LogicManager flourishes, we're dedicated to nurturing its inherent culture. We aim to attract those who feel the same way about building a community rooted in mutual trust, respect, integrity, kindness, and fairness.
- Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, benefits, paid vacation, and more. We also celebrate our successes with frequent company-sponsored activities and events.
- Remote Flexibility: We believe in the quality of work over its location, fully supporting and offering a remote work experience to our team.
- Global Presence: We serve our growing base of customers throughout North America (AMER), Europe, the Middle East and Africa (EMEA), and Asia Pacific (APAC).
Please note: You must be authorized to work in the US, as we currently cannot provide sponsorship.
LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.
By submitting your application, you agree that LogicManager may collect your personal data for recruiting and related purposes.
LogicManager's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over LogicManager’s use of your personal information.
