Senior Revenue Cycle Specialist, Hybrid-Remote (Hood River, Or)

Join One Community Health in our mission to advance health and social justice for all members of our community. Here is your chance to join an innovative, Federally Qualified Health Center in the Heart of the Columbia River Gorge. We are seeking Senior Revenue Cycle Specialist to join our mission-driven team located at our clinic in Hood River, OR. This position is full-time (Monday-Friday), hybrid-remote, and offers a comprehensive benefits package.

The Revenue Cycle Specialist III position collaborates and facilitates Revenue Cycle activities that improve efficiencies and reimbursement to the organization. Areas of focus include following patient accounts through the billing process to the payor, engaging patients regarding their accounts, training staff about patient insurance benefits and optimal utilization of EPIC practice management and billing tools. This position also supports the Revenue Cycle process and team by facilitating provider enrollment with third party payers in the onboarding process of new team members.

Qualifications:

• At least 3 years of recent (within the last 5 years) experience in medical billing or collecting healthcare (medical, dental, or behavioral) accounts.
• Associate degree in insurance Billing, Business Administration, Health Care Administration, or related field
• Equivalent combination of education and experience.
• Experience with EPIC EMR or other advanced clinical system software.
• Knowledge of health care payers and regulatory policies and systems.
• Broad understanding of common insurance and payer types and authorization requirements.
• Strong interpersonal, oral, and written communication skills to effectively interact in ways that inspire trust and confidence with a wide range of audiences including patients, families, insurance payers, clinical and nonclinical staff.
• Strong analytical skills necessary to calculate patient liability, income status and solve problems related to credit and collection matters.
• Advanced knowledge in Microsoft Office (Excel, PowerPoint, Word, Outlook) and electronic health record software and demonstrated production of high-quality deliverables.
• Successful relationship management skills involving multidisciplinary teams in a diverse, multicultural environment.
• Able to inspire trust, confidence and communicate effectively with internal and external audiences.
• Able to work independently, work with multiple projects and maintain a high degree of professionalism and confidentiality.
• Knowledge of and compliance with HIPAA regulations.
• Knowledge of customer service and workplace safety.

Preferred Qualifications:

• Bilingual English/Spanish
• Previous experience in a clinical finance setting (i.e. reimbursement, charge master, patient financial services, clinical operations, etc.).
• Experience with Revenue Cycle in a community or migrant health center (Federally Qualified Healthcare Center) or Rural Healthcare Center setting.
• 2+ years in working with Revenue Cycle applications in support of Revenue Cycle operations.
• PowerPoint and EPIC Resolute Billing knowledge.