Revenue Cycle Specialist

Join One Community Health in our mission to advance health and social justice for all members of our community. Here is your chance to join an innovative, Federally Qualified Health Center in the Heart of the Columbia River Gorge. We are seeking Revenue Cycle Specialist to join our mission-driven team located at our clinic in Hood River, OR. This position is full-time (Monday-Friday), hybrid-remote (Hood River clinic), and offers a comprehensive benefits package.

The Revenue Cycle Specialist I is an entry-level role on our Revenue Cycle Team which collaborates on billing and Revenue Cycle activities that improve efficiency and reimbursement to the organization. Areas of focus include following patient accounts through the billing process to the payor, engaging patients regarding their accounts, training staff about patient insurance benefits and optimal utilization of EPIC practice management and billing tools. This position also supports the Revenue Cycle process and team by assisting with provider enrollment with third party payers in the onboarding process of new team members.

Minimum Qualifications:

• High school graduate or GED

• 1 year of recent office experience, preferably with a healthcare or finance team

• Strong interpersonal, oral, and written communication skills to effectively interact in ways that inspire trust and confidence with a wide range of audiences including patients, families, insurance payers, clinical and nonclinical staff

• Strong analytical skills necessary to calculate patient liability, income status and solve problems related to credit and collection matters

• Able to work independently maintaining a high degree of professionalism and confidentiality using good judgment to resolve problems and challenges.

• Advanced knowledge in Microsoft Office (Excel, PowerPoint, Word, Outlook) and electronic health record software and demonstrated production of high-quality deliverables.

• Able to prioritize and organize work according to multiple and, at times, competing timelines.

• Successful relationship management skills involving multidisciplinary teams in a diverse, multicultural environment.

Preferred Qualifications:

• Bilingual- English and Spanish

• Knowledge of health care payers and regulatory policies and systems.

• Broad understanding of common insurance and payer types and authorization requirements.

• Associates degree in Insurance Billing, Business Administration, Health Care Administration, or related field

• Experience with Revenue Cycle in a community or migrant health center (Federally Qualified Healthcare Center) or Rural Healthcare Center setting.

• 1 year of recent experience billing or collecting healthcare (medical, dental, or behavioral) accounts

• EPIC EMR or other advanced clinical system software