Senior Quality Assurance Analyst

Job Summary

This position has the primary responsibility to develop, establish and enforce Quality Assurance standards and measures for the information technology group within the organization. The incumbent works as a liaison between the business and the development teams, and serves to provide guidance to other QA Analysts in the execution of their duties and responsibilities. This includes developing and/or overseeing the development and execution of test plans and test scripts, encompassing but not limited to regression testing, unit testing, functional testing, end-to-end integration testing and usability testing. The Senior Systems Quality Assurance Analyst is also expected to ensure that clear and complete documentation of defects and enhancement requests is provided from the Quality Assurance team as issues are detected.

Essential Functions & Responsibilities

• Work with technical team and other Analysts to implement and verify functionality, confirming design solutions meet business needs
• Investigate, analyze, report on and potentially resolve problems related to assigned applications and processes working with the technical and business teams to identify defects/enhancements
• Review and provide feedback on the Technical Design Specifications
• Create, organize and maintain system documentation
• Identification of test cases, creation and mapping of test cases to business requirements and functional/build specifications. Organizing test cases to support scenarios, providing valid data sets to support scenarios
• Define scope of scripting for automated test cases
• Develop and execute test cases
• Facilitate Test Case reviews
• Evaluate test results
• Execute automated scripts and perform basic triage on any failures to isolate scripting issues
• Utilize other testing tools as appropriate or necessary, and suggest the adoption of new/different tools whenever relevant
• Recommend and develop improvements to the current testing process
• Document and submit defects and confirm resolution in a timely manner
• Facilitate User Acceptance Testing and provide guidance for the same (where necessary)
• Collaborate with the appropriate DDNJ associates as necessary in addressing identified testing requirements
• Follow test preparation and execution activities to ensure principles, standards and guidelines
• Provide guidance to other members of the department as they perform their Duties and Responsibilities
• Other duties as asigned

Essential Qualifications

DDNJ Competencies

Accountability

Adaptability-Flexibility

Communication-Listening Skills

Customer Focus

Confidentiality

Ethics and Values

Problem Solving-Analysis

Attention to Detail

Ability to Maintain Composure

Dependability

Knowledge, Skills & Abilities

Technical and Functional

• Ability to understand customer and user requirements, their strategies, and their goals
• Ability to assist users in articulating what they want/need.
• Demonstrated experience with and/or ability to learn and exercise the following skills

• Review of existing requirements
• Review of existing processes
• Microsoft SQL Server and complex SQL Scripting
• Microsoft Azure DevOps, Selenium and /or similar testing tools
  • General use of these tools and the ability to generate scripted tests using the tools specific language.

• Knowledge of the area of the business being addressed by current project
• Knowledge of the system or application being developed and tested
• Ability to translate between technologists and business users
• Critical thinking and analytical skills
• Ability to think “outside the box” with regards to using technology to satisfy usability requirements.

Required Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and perform extensive close keyboard and PC work
• Ability to walk, talk or hear
• Occasionally required to stand and reach with hands and arms

Working Environment

• Ability to meet deadlines and attendance standards.
• The noise level in the work environment is usually moderate.
• This classification will be required to sign a confidentiality agreement.

Experience, Education and Certifications Required

Experience Required

Required Educational Level