Senior Quality Assurance Analyst

Company Description
FKA applies the 'formerly known' to an industry and way of working that needs to be reinvented. Working at the pace of culture, we create modern brand experiences for those that are poised to make their boldest moves yet. Our integrated Social + Commerce + CRM approach is the accelerant that blends culture with consumer connectivity, closing the gap to build loyal followings. FKA's proprietary loyalty/relationship index fuels clients with insights about their consumers, sharing the "why," and not only the "what."
With more than half of the FKA leadership consisting of people of color-and founded and led by women-we represent today's customer, not just from a plethora of research and data but by personal experiences. FKA partners with brands like Verizon, Pop-Tarts, MAC, Audi, Taco Bell, JIF, MeowMix, and others who are ready to simplify the chaos and imagine what's next.
Job Description
The Senior QA Analyst works collaboratively with multiple disciplines including UX, Visual Design, Marketing/Content Strategy, Business Analysis and Development to deliver quality across various email campaigns and related landing pages. Other types of projects may include on CMS, E-commerce, and Email Marketing Platforms.

• Analyze and perform Gap Analysis of Business and functional requirements.
• Refine and execute manual functional testing against a QA checklist or standard process.
• Contribute to process improvement in Quality and the overall delivery process for key campaign parameters and inputs such as subscriber audience, program frequency, degree of personalization and overall creative approach.
• Perform functional testing of the email, landing pages, modals, templates and components.
• Log and track all bugs in JIRA.
• Participate in bugs triages, scrums or retrospectives to help resolve bugs and blockers.
• Web testing from visual design through HTML templating to final web front-end
• Front-end HTML/CSS/JS Analysis & Testing.
• HTTP and AJAX Web Server<>Client Understanding.
• Cross-Browser/Device/Email client web testing and analysis.
• Process flexibility and comfort working with many client-specific standards, processes and tools.

Qualifications

• Bachelor's degree in Internet Technologies, Computer Science OR interdisciplinary equivalent related experience.
• 4or more years of related QA experience; agency experience preferred.
• Experience creating test cases and QA progress reports.
• Experience using JIRA and Confluence.
• Experience working with different ESPs including Responsys Interact, ExactTarget, etc.
• Experience with enterprise CMS systems such as Adobe CQ, Oracle FatWire, SLD Tridion, Autonomy Interwoven TeamSite, WordPress or similar.
• Experience with testing API's and using tools such as Postman, Restful Api Clients, etc. is a plus.
• Experience working with rational databases like Oracle SQL.
• Experience testing mobile Android and iOS.
• Fully literate in Windows and Mac OS.
• Passionate about new technology and always Interested in learning new systems and technology.
• You are a problem solver with an eye for detail.
• Excellent interpersonal skills, with the ability to conceptualize and communicate highly detailed technical concepts to technical and non-technical audiences.
• Excellent listening and communication skills relating to note taking (test results documentation) with an analytical and methodical approach.
• You can self-manage and have the ability to adjust to competing priorities and allocating your time and patience as necessary to get the job done.

Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Formerly Known As is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $70,000 - $110,000. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.