Senior Product/Ux Designer

Our mission is to move humanity off of fossil fuel heating. 20% of US global warming emissions come from homes (that's more than cars!). The largest driver of home emissions is burning fossil fuels for heat. To stop climate change, over 80M US homes need to transition from combustion to efficient, electric heat pumps over the coming decades.

We believe for this to happen the world needs fantastic products that are easy and desirable to purchase. Today's heat pumps lack great design, make limited use of software, and are difficult and stressful to adopt. We are building a next generation, beautifully designed, AI optimized home heating and cooling system that is 10x better than what is on the market today.

Role

Quilt is looking for a customer-obsessed product designer to join us, Voltron-style, as the third appendage of our design super team. Along with our creative director and principal designer, you will drive the customer UX and visual design across our hardware and software ecosystem.

We are building a better, all-electric heating and cooling system for the home, and a dramatically improved purchase and installation experience. This role will span UX and visual design across the Quilt hardware and software ecosystem, including the app and brand site, as well as the customer reservation and purchase experience. This is an opportunity to solve real customer challenges, create world class industry-leading experiences, and accelerate adoption of heat pump technology in homes. As a designer at Quilt, you'll work closely with our product, engineering, marketing, and customer experience teams to craft cohesive, delightful experiences for our customers.

This role can be done hybrid (minimum 3 days a week in-office in Redwood City) or full-time in person. We have a strong collaborative office culture, but also recognize that long commutes are tough. We can be flexible as needed.

Qualifications

• 6+ years of experience in consumer product UX
• An online portfolio or samples of work demonstrating relevant experience
• Experience crafting best-in-class visual and interaction design for consumer products, including understanding of UX and accessibility best practices and patterns
• Experience working closely with cross-functional teams, including product, engineering, and marketing
• Obsessively customer-centered, with hands-on experience planning and conducting user research, usability testing, and rapid prototyping
• Experience implementing design systems across platforms in an iterative software development environment
• Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner
• Genuine mission alignment around climate and decarbonization
• Figma is your love language

Responsibilities

• Deliver best-in-class design and UX across our software ecosystem, thinking holistically about the E2E customer journey
• Balance customer insights, business objectives, and technical constraints to contribute to the creation of essential web and app experiences that will drive customer engagement, conversion, and love
• Collaborate with cross-functional partners and stakeholders to iterate iterate iterate iterate and execute
• Be an early and integral part of shaping the design system and best practices across the Quilt ecosystem
• Collaborate with our small and mighty design team to establish and ensure UX and brand consistency across all customer touchpoints. Let's make something beautiful together.

Nice to haves

• Comfort working in a startup environment, driving and executing design from high-level concepts through pixel-perfect production
• Motion design experience
• You've been described as a swiss army knife or jack-of-all trades designer
• Experience designing for social platforms
• Experience working with 0 to 1 new products and launches
• Radically learning focused, and a passion for deep design collaboration

Salary Range is $160k - $180k, depending on level of experience. In addition to base salary, Quilt also offers meaningful equity and top-tier benefits.

To filter out auto-replies and bots, please include the crab emoji 🦀 in your cover letter so we know you're for real.

We are a growing team of ambitious people who truly care about the impact of their work. We are on a mission to accelerate a species-level human transition. For over a million years we've been burning things to stay warm. It's time to move to a better way of living.