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Form of workJob Description
PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call "PayIt DNA": High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
We're looking for a passionate and energetic Product Design Contractor to join the Product Experience Design team at PayIt. You'll be joining a team of world-class designers to provide innovative new experiences that have impact and visibility throughout PayIt.
Our mission to provide modern technology solutions to all residents includes a focus on providing equitable and accessible government services. Our software is designed around people and we put the end-users at the center of all that we do.
Hourly Rate: $50-$65/hour (this is a 1099 hourly contract position and is not benefit-eligible)
Expected Contract Term: 6 months+
What You'll Be Doing:- Collaborate with Product Managers, Engineers, Client teams, and others to create simple and engaging user experiences that are "Easier for everyone".
- Represent Product Design for the organization. From day-to-day work with your team to cross-functional interactions, you are a great communicator and share your enthusiasm and user-centered design insight with the organization.
- Understand what issues impact our end users by contributing to research, user interviews, designing, prototyping, and usability testing.
- Create wireframes, user flows, and other deliverables to communicate the user experience of a given feature.
- You will collaborate with other designers and engineers on your scrum team to provide solutions and own the design of new features.
- Work closely with engineers and balance technical limitations with the needs of users.
- You must be able to work within PayIt's existing design system and brand guidelines.
- Minimum 5+ years' experience working in Product Design, as a UX/UI Designer or within a similar field.
- Minimum of a bachelor's in a Design curriculum or gained relevant work experience in the Design field.
- A portfolio that demonstrates user research and usability testing, wireframing, and prototyping of well-thought-out user experiences.
- Ability to solve complex problems with User-Centered Design principles and methodologies.
- Possesses a deep understanding of mobile design principles, guidelines, and industry best practices.
- A strong ability to assess Information Architecture and create simple and engaging Interaction Designs.
- A pragmatic approach to problem-solving and an ability to iterate rapidly. You see the difference between work that is "ready" vs work that is "perfect".
- A collaborative approach to solving problems that include leading design reviews with Product and Engineering teams.
- An ability to set aside ego and work together to find the best solution for the team and the end user.
- Excellent communication and presentation skills, with the ability to articulate and defend design decisions.
- Advanced proficiency in Figma and FigJam, coupled with a comprehensive understanding of G Suite and Jira.
- A positive attitude and a willingness to laugh. We make the most of hybrid/remote work by finding time to have fun and genuinely enjoy each other's company.
- Familiarity with designing for Accessibility using WCAG guidelines.
- Comfortable in creating high-fidelity visual designers with detailed annotations on interaction designs, accessibility, and responsive behavior for Engineers and other stakeholders.
- Experience designing solutions within a React Native mobile app framework
- Experience designing solutions for authentication or user account management.
- Experience designing within a SaaS environment.
- Outdoor hobbies, including hunting or fishing.
- Experience with research or analytics tools such as Maze or Pendo.
Why Work For Us:
- Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
- You'll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you'll grow a ton working at PayIt
- People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
- We #payitforward with our corporate volunteer program, serving the communities where we work and live.
- Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.
What We Care About:
We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.
Commitment to Equal Opportunity
PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.
NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.
To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers' alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.
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Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt's Business Code of Conduct and Information Security Policies.
