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Form of workCareer Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
WE BUILD WHAT MATTERS
What matters most to you? Is it being a part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters.
Job Description Summary:
The Electric Power Division currently has an opening for a Senior Product Consultant. This position will be based in an approved location in the Southeastern United States. With the skillset of an Energy Systems Engineer, you will serve as a consultant on energy systems projects as the divisional expert on all elements of a totally integrated power solution including CAT switchgear to meet customer electric power needs.
Role Definition:
Supports go-to-market initiatives, and sales execution as a subject matter expert of assigned portfolio of products and services.
What you will do:
• Providing product application expertise at point of sale, or by delivering various types of product training including applied technology, job efficiency, and safety to customers, company, and dealers' sales personnel.
• Conduct product performance studies, assess customer job sites efficiency, collecting product and customer requirements to capitalize opportunities for incremental sales to create business case for product improvement process and new product introduction program.
• Manages the marketing technology tools/systems and works with key stakeholders to develop a marketing technology product roadmap to drive business growth.
• Collaborating with other internal teams to get alignment on timelines, understanding marketing goals, and developing the marketing technology product roadmap.
• Overseeing Percent of Industry Sales (PINS) trends, industry outlook, demand fluctuation and basic customer requirements.
What you have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Expert:
• Champions, models, and directs an organization's commitment to externally focused decision-making tied to customer business needs and satisfaction.
• Provides customer focused vision, strategy and leadership that exceeds customer expectations.
• Persuasively articulates the link between customer focus and enhanced business success to stakeholders.
• Teaches others to foster customer relationships based on mutual understanding, respect, trust and 'business partnering'.
• Develops 'best practices' to create, evaluate and enhance customer loyalty that are sought by others within and outside the organization.
• Consults with senior executives regarding critical success factors and details to being a customer focused organization.
Products and Services : Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Level Extensive Experience:
• Oversees development activities for multiple products or product lines.
• Advises colleagues on implementation and operational considerations.
• Monitors regulatory and environmental issues and considerations.
Effective Communications : Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Level Working Knowledge:
• Works to achieve win-win in negotiations, rather than taking a win-lose approach.
• Uses active listening and probing techniques to surface problems, issues, and interests.
Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Extensive Experience:
• Maintains productive, long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative, healthy relationships.
Technical Excellence : Knowledge of electric power generation projects involving large diesel and gas generators, switchgear and balance of plant systems including feasibility studies and market drivers.
Level Extensive Experience:
• Advises others on the assessment and provision of all technical solutions.
• Engages appropriate subject matter resources to effectively resolve technical issues.
• Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.
• Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems.
• Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.
Value Selling : Knowledge of the principles and practices for selling products, technology, and services; ability to
provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Level Expert:
• Delivers bottom-line proof with credible third-party validation that proposed solutions deliver benefits of greater value than the competition.
• Research customer's industry, strategies, environment and plans to support their business needs.
• Builds loyalty and 'partner versus vendor' relationships by helping customers understand, diagnose, and resolve their complex business issues.
• Provides analysis tools to identify, quantify and qualify business issues and solution value components to help clients assess alternative business proposals.
• Provides highly solicited mentoring to various organizations regarding all aspects of 'value selling'.
Employee Benefit Details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final Details:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers
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Posting Dates:
April 4, 2024 - April 11, 2024Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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