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SalaryPosition Overview:
Benchmark holds knowledge, growth, and efficiency as pillars of our excellence Core Value. The Senior Processor will have the opportunity to demonstrate these values by utilizing prior mortgage knowledge to play an instrumental role in the mortgage loan process. The Senior Processor will be responsible for managing his/her processing pipeline and supporting one or more loan originators or production partners though loan coordination, document review and collection, and closing of loans.
Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, high attention to detail, and proven organizational skills.
Essential Functions of the Role:
- Manage a pipeline of loan packages for the Loan Officer or Branch.
- Review initial loan approvals and work with the borrower to gather documents so the file meets federal/state regulations.
- Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
- Strive for on-time closing by completing all required pre-closing steps and submitting the loan file to underwriting.
- Communicate with applicants and business partners (Loan Officers, Production Partners, Underwriting, etc.) regarding loan status.
- Other duties as assigned.
Essential Knowledge/Skills/Abilities:
- Customer service oriented
- Proven organization skills
- Ability to manage multiple deadlines in a fast-paced environment
- Strong verbal and written communication skills
- Proven ability to prioritize and multi-task
- Excellent time management skills
- Ability to work across organizational boundaries
- Strong problem solving capabilities
- Ability to analyze credit reports, income, and asset documents
- Experience with MS Office Suite
- Knowledge of the mortgage loan process
Experience Requirements:
- Minimum five years residential mortgage experience required.
Education/Licensing Requirements:
- High school diploma or equivalent required. Some college preferred.
Working Conditions:
- Fast-paced environment.
- Requires normal vision (corrected) both close and distant.
- Requires normal hearing levels (corrected).
- Requires working at a desk to use a phone and computer for extended periods of time.
- Requires sitting, bending.
- Works effectively with frequent interruptions.
- Lifting requirements of 10 lbs. occasionally.
- Minimal travel <5%.
