Address
Form of workJob Description
Run:
- Provides expert Level 3 technical support to troubleshoot, diagnose and resolve complex issues.
- Coordinates and leads operational activities across multiple teams.
- Demonstrate strong financial, vendor and contract management skills.
- Develops and executes complex production maturity plans.
- Develops and executes complex capacity and performance plans.
- Coaches, mentors, and develops team members.
- Demonstrates expert client service skills, manages complex issues end-to-end across multiple teams and exceeds IT Service Desk, other team, and client expectations for resolving issues.
- Must have 10+ years of overall technology experience along with 3+ years supporting major implementations in large scale Windows, Linux, Acropolis, VMWare, Hyper-V and Azure environments.
- Knowledge and ability configure/administer of cloud technology vendors (Azure) and the tools associated with selected vendors’ products.
- Able to configure & support Microsoft Windows and Linux Operating systems (RHEL, SUSE, CentOS, Ubuntu).
- Able to configure & support VMware, Hyper-V and Nutanix hypervisors and their underlying technologies (Compute & Storage vMotion, DRS, HA, Clustering Services, Hyper-V Manager).
- Able to configure & support VMware, Hyper-V & Nutanix virtual machine managers (vCenter, SCVMM & Prism Central)
- Able to configure & support Container based technologies
- Able to configure & support Active Directory
- Knowledge of Cisco UCS Hardware including blade, rack mount servers and Fiber Interconnects and server profiles. Understanding of Cisco UCS Manager and CIMC for Lights out management.
- Knowledge of Nutanix Hardware.
- Ability to install hardware in Data Center racks and ensure redundant power & networking and proper labeling (Rack & Stack).
- Knowledge of server monitoring and configuration baseline and patching tools and the ability to manage such tools such as SCCM and SCOM.
- Server security remediation including using tools such as Nexpose & Kenna to identify threats and ability to remediate such threats by installing patches or pushing out group policies to fix vulnerabilities.
- Strong coding knowledge (PowerShell & Bash) and the ability to automate processes to implement and manage the server environment effectively.
- Knowledge of networking and load balancing and fail over systems.
- Knowledge of hardware vendors and the tools associated with selected vendors’ products.
- Capable of interpreting messages/alerts from multiples systems to identify potential problems.
- Have worked with and adhered to Change Control Management policies and implementation standards.
About Request Technology:
Request Technology, LLC consists of a group of Associate Recruiters, each of whom has an extensive background within the search industry. We fill positions at every level, from entry level to executive. Our specialties have proven to be our strength within the industry; we have successfully filled more than 80 percent of our available positions. With each engagement, we gain a better understanding of an organizations corporate culture and the needs of IT positions within it. Further more, we partner with our clients to match the candidate’s personality with the company culture by learning about the candidate’s background, which companies they have worked for, why they have left organizations and what motivates them to succeed. Thank you for your interest in Request Technology. For additional information, please visit our Web site at www.requesttechnology.com or call me at 630-717-5865. Because we work on a contingency basis, you have no obligation to us until we find you the right candidate. We back this up by offering you a three-month, money-back guarantee. I look forward to working with you and demonstrating for you firsthand why Request Technology is peerless in a highly competitive industry.
