Senior Network Engineer

The Position
The Network Management Section under Infrastructure Reliability Engineering Chapter is responsible for data and voice services infrastructure for Roche.
The Data Network Team is responsible for the deployment of data network infrastructure and solutions to support Roche and its affiliates. Based on engineered standards, the team ensures that new solutions are deployed in a timely fashion to ensure service levels and customer expectations are met.
The Network Reliability Engineer will be based in Indianapolis, IN and will be a key contributor to the Connectivity Product Line's integrated network services. The candidate will work closely with the relevant Product Managers and Product Owners in delivering value to our stakeholders, through problem-solving and hands-on technical skills, while ensuring the service runs in compliance with service metrics relevant to the consumer. The candidate is required to engage stakeholders, to listen and understand provisioning and capacity demands, and act as the point-of-accountability for decisions directly related to the service offering. The person will also strive for the success of the network service across all divisions and for its quality, efficiency, effectiveness and consumer satisfaction.
Main Responsibilities:

• Act as a liaison to our customers within the Integrated Informatics products and with the business.
• Work with virtual teams with variable workload, in flexible working hours.
• Communicate with confidence with stakeholders, vendors and colleagues across different geographies.
• Coordinate with vendors and third party suppliers for implementations and changes of external services.
• Collaborate with internal parties as well as external providers for projects, escalations and resolutions of problems.
• Develop and implement solutions based on our engineering standards.
• Provide consultancy and propose network design/solutions based on provisioning requirements, requests for change, and capacity demands.
• Create and maintain up-to-date documentation of network operations and procedures.
• Ensure that the network infrastructure is configured, monitored and maintained according to global standards & procedures and within the service level agreements.
• The successful candidate will possess strong technical skills, organizational and time management skills, project coordination skills, a passion to drive initiatives and the ability to work independently, with minimal direction.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering or equivalent work experience with 5-8 years of experience in supporting and implementing complex data networks
  
  • LAN (campus, data center & manufacturing).
  • WLAN (on prem & cloud-managed).
• Ability to work closely within virtual teams.
• Excellent communication skills and experience in managing and working with external vendors, telecom carriers and service providers.
• Knowledge of troubleshooting methodologies as they apply to resolving complex technical problems.
• Experience using packet capture devices for network troubleshooting.
• Solid understanding & technical knowledge of end-to-end network architecture and experience in its related routing & switching theories and protocols.
  
  • TCP/IP protocol suite.
  • 802.11 WLAN design and 802.11x protocols.
  • Campus and Data Center networks.
  • BGP and OSPF.
• Experience with Cisco Wireless Network Design, troubleshooting, Implementation, and Optimization.
• Experience in the following network services activities:
  
  • Lifecycle management.
  • Problem management.
• Experience in supporting global wide area networks and remote local area networks in multiple locations.
• Fluent in English language skills (written and spoken).

Preferred Qualifications:

• Experience in supporting and implementing complex data networks
  
  • WAN (core routing & SD WAN).
• Experience in related routing & switching theories and protocols.
  
  • SD WAN.
• Experience in the following network services activities is a plus:
  
  • Network High Level Design & Low Level Design.
  • Network capacity planning.
  • Site relocation/expansion.
• Experience with scripting & network automation (Ansible, Python, Perl etc.) is a plus.
• Experience in cloud networking is a definite plus.
• Experience with virtualization & containerization is a plus.
• Working knowledge of security devices such as firewalls, proxies and VPNs, understanding of authentication and data encryption, is a plus.
• Working knowledge and experience in the SAFe Agile delivery framework and usage of ServiceNOW for IT service management process is a plus.
• Active CCNA / CCNP, CCIE or similar certification is a plus.
• Fluent in Spanish (spoken) is a plus.

Special Requirements:

• Flexible working hours.
• Relocation benefits are not available for this job posting.

• This is an onsite position. Candidates must live locally & be able to commute to campus, to be considered for this position.

Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.
Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.