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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/
Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.
When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.
At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.
We are searching for the best talent for a Senior Medical Information Analyst to be in São Paulo, Bogotá or Mexico City.
Purpose: Responsible for providing timely responses and solve health care professional inquires related to scientific Medical Information requests. Provide scientific knowledge support through expertise in company products and related therapeutic areas. Use keen understanding of the science and Company’s products to develop customer materials to be used in response to unsolicited Medical Information requests.
You will be responsible for:
- Answer inquiries from health care professionals and internal customers concerning the safe and effective useof all products marketed by J&J Innovative Medicinein a timely manner.•Handle advanced scientific inquiries –Conduct in-depth analysis of data and search relevant data sources, both internal and external, to identify and retrieve relevant data and information appropriate to answer Medical Information request.
- Handle escalated scientific inquiries –Apply scientific and therapeutic area knowledge to respond to escalated, non-standard Medical Information inquiries.
- Develop medical information materials –Build, maintain and review standard replies and agile scientific materials (Veeva Approved Emails, Package References).
- May provide Medical Information booth support at major scientific meetings or conferences.
- Participate in multidisciplinary therapeutic area team meetings and contribute to functional strategic plan in support of therapeutic area.
- Leverage clinical knowledge and expertise to direct the review and identification of emerging trends and scientific intelligence relevant for each audience.
- Assist with analysis of voice of customer data to identify unmet needs/data gaps.
- May provide training sessions for scientific knowledge –Prepare and review product training materials for Contact Center team, and other internal business partners, if applicable.
- Participate in cross-functional projects to support the business needs and manage selected Medical Information vendor projects –Provide oversight of clinical response and insights reports.
- Conduct process review and new process development –Identify improvements, support on audits, corrective action plans, and effectiveness monitoring.
- Coach and mentor junior colleagues in managing workload and technical competence development
Qualifications
- Bachelor’s degree in any health care career.
- Fluence in English. Spanish and Portuguese are desirable.
Other Requirements - Minimum 4 years of experience in the Pharmaceutical industry or equivalent in healthcare environment with at least 1 year of experience in the development of high-quality complex scientific content.
- Comprehensive understanding of the role of medical information within the Pharmaceutical industry and regulations that govern the function.
- Ability to identify opportunities that collaborate cross functionally to support the business needs.
- Comprehensive understanding of literature searching databases, and ability to conduct basic and complex searches.
- Project management skills are required.
- Good communication and leadership skills.
- Customer oriented professional.
- This position is based in Latin America (Brazil or Colombia) and may require up to 20% domestic travel for conference attendance and company meetings.
