Senior, Marketplace Analytics (Remote)

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Senior, Marketplace Analyst plays a pivotal role in analyzing the impact of, and identifying growth opportunities for, the online retail marketplace. They are responsible for analyzing and interpreting numerous data sources (sales, site performance, customer behavior, seller performance, etc.) to enhance the overall customer and seller experiences, drive sales, and contribute to strategic decision-making.

What You Will Do

• Provide thought leadership in analytics to the marketplace team and cross-functional partners, focusing on sales performance, site experience, customer behavior, seller performance, and marketplace trends.
• Lead the application of insights to influence marketplace strategies, driving measurable growth in digital sales, traffic, customer acquisition and retention, basket size, and profitability.
• Generate insightful reports and present findings to key stakeholders, including C-Suite executives.
• Collaborate within the Marketplace team and with key stakeholders to analyze competitor activities and market trends, identifying opportunities for growth.
• Take the lead on strategic analytics projects across teams.
• Collaborate with the marketplace and analytics/reporting teams to identify opportunities to standardize, automate, and enhance existing reporting and analysis processes.

Skills You Will Need

Data Analysis: Strong proficiency in data analysis and query tools such as SQL, Python, or R, as well as data visualization/reporting tools like Tableau, Power BI, and Adobe Analytics.

Analytical Skills: Demonstrated ability to perform complex data analysis, draw actionable insights and recommendations, and effectively translate them into summaries or presentations.

Thought Leadership: Ability to provide thought leadership in analytics to the marketplace team and cross-functional partners.

Strategic Influence: Capability to lead the application of insights to influence marketplace strategies.

Communication: Proficiency in generating insightful reports and presenting findings to key stakeholders, including C-Suite executives, in a clear and concise manner.

Collaboration: Capacity to collaborate within the Marketplace team and with key stakeholders.

Project Management: Ability to take the lead on strategic analytics projects across teams, juggle multiple projects, identify primary and secondary objectives, prioritize tasks, and communicate informative updates to colleagues.

Positive Energy and Bias for Action: Bring positive energy, optimism, and passion to work every day, coupled with a bias for action and the ability to act with deliberate speed to drive results.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Minimum of 4 years’ experience in consulting, e-commerce or customer / retail analytics.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.