Senior Manager, Quality Control

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Overall responsibility is achieving acceptable quality levels at the Vehicle Processing Center. Directs all aspects of vehicle related quality matters in conjunction with GLOVIS HQ Quality Control, Port Operations, Vehicle Logistics, Claims Administration, and logistics service providers to ensure compliance with quality goals and objectives on behalf of Hyundai GLOVIS. Provide safe, effective management and direction to the Yard department in regards to vehicle receiving, movements, staging, inventory control, damage control and tendering to meet daily production and shipment requirements.

Responsibilities

Represents Hyundai GLOVIS with customers, relative to all quality matters.
Ensures that SH VPC meets or exceeds customer acceptable quality levels and standards.
Develops and implements a quality system that includes data collection, analysis, measurement, and corrective measures including quality improvement and prevention programs.
Develops metrics and standardized quality reports on a recurring basis to characterize the quality of services and performance.
Develops, implements, and standardizes quality related policies & procedures Motivates and directs quality related personnel at the VPC.
Manage plans and direct vehicle movements in a manner that results in minimal wait time for drivers consolidating movements whenever possible.

Secondary

Works with other Departments to facilitate the efficient movements of units on the yard and the processing of units through the VPC and PIO production area.

Maintain annual certifications for ISO quality management system of the Shreveport site.
Troubleshoots as needed to facilitate the processing of damaged units or priority units requiring special attention.
Develops, implements, and standardizes quality related policies & procedures.

Provides guidance, technical support and feedback to team members on an ongoing basis regarding changing work procedures, safety precautions, etc.
Implements enforcement actions as necessary.

Other duties as assigned

Benefits of Working at Hyundai GLOVIS America Inc.

• Medical Insurance

• Vision Insurance

• Dental Insurance

• Health Care & Dependent Care Flexible Spending Accounts (FSA)

• Basic Life and AD&D as well as Short-Term & Long-Term Disability

• Paid Vacation, Holidays, and Sick leave

• Pet Insurance

• Hospital and Critical Illness Insurance

• Wellness Program and Gym Reimbursement*

• 401(k) with Generous Matching

• Referral Bonuses*

• Auto Allowance*

• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

• Discretionary Bonuses*

• Tuition Reimbursement*

• Benefits may vary by location. All benefits pursuant to Company policy"

Skills & Qualifications

• Ability to use Microsoft Office Suite

• Excellent written and oral communications in English

• Must be able to adapt to change

• Operations management system experience highly preferred

• Must be able to direct work efficiently in a fast-paced environment

• Database management system experience

• Must possess strong critical thinking and problem-solving ability

Education & Experience

• Bachelor's Degree Required

• 4 Years of Direct Experience in Manufacturing,Operations, and/or Quality ControlRequired

• 10+ Years of Direct Experience in Vehicle Logistics and/or Port Operations Preferred

• Valid Driver's License Required

• 4 + Years of Supervisory Experience Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods

• Repetitive use of hand/grasping product, writing, and typing

• Lift up to 20lbs

• Carry up to 20lbs

• Stand/walk

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.