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SalaryTinuiti
Sr. Manager, Paid Social
Client Experience – Remote – Full Time
Who we are:
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
What you’ll be doing:
- Demonstrate deep understanding of your book of business as it related to Paid Social strategy, leading innovative media plans and roadmap development.
- Foster strong client relationships through excellent communication and providing valuable insights.
- Excel in coaching and retaining team members, developing their tactical and account management skills.
- Take an active role in leading and contributing to internal leadership projects and initiatives.
- Support team leadership to champion key process implementation.
- Proactively keep ahead of industry trends, sharing best practices and new opportunities with the team.
- Overall Client Management
- Retain and grow client revenue to achieve company and team KPIs.
- Proactively bring new ideas and innovative solutions to client relationships, attending weekly, monthly and quarterly meetings.
- Ensure account processes are upheld and identify areas for improvement.
- Pursue opportunities to work cross-functionally and integrate social with broader planning efforts.
- Overal Team Management
- Develop and mentor direct reports during weekly 1:1s, providing regular feedback and coaching.
- Act as an escalation point to resolve team and account issues.
- Assist in the development and documentation of best practices for campaign management.
We’d love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.
Requirements:
- 6+ years of related Social/Paid Social work experience
- Previous experience managing direct reports.
- Up to 30% travel – this may fluctuate based on client need
FLSA Classification: Exempt
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Benefits:
At Tinuiti, we want to ensure you have the time you need to rest and recharge. That's why Tinuitians have an estimated 70 days off per year through our time off programs
- Unlimited PTO: We encourage all Tinutians to Own their Offline by utilizing our unlimited PTO by working with your Manager to ensure all deliverables are met.
- Holidays: We offer 17 paid holidays, if one of your religious holidays is not covered, please by all means take advantage of your Flex PTO!
- Flex Fridays: Meetings are minimized and all Tinuitians have the option to start their weekend early at 1pm local time.
- Owning Our Offline: Clients are informed and all offices will be closed for 3 total weeks throughout the year to give everyone the chance to truly unplug.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100% with immediate vesting
Perks and Wellness: Fringe, Forma, Thankful giving, Equity
Learning and Development: Mentor program and more
RevShare + Bonus transition
The hiring salary range for this role is ($115,00 - $125,000). We also offer incentive pay. Due to an ongoing transition in our incentive pay programs this role will be initially eligible for a (prorated) annual discretionary performance with an annual target of (10%), and will then transition to our new RevShare program in Q2 2024 comprising a monthly variable commission opportunity and discretionary annual bonus.
Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq.
Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
