Senior Manager, Commercial Education

Description

The Johnson & Johnson Family of Companies is currently recruiting for a Senior Manager, Commercial Education to be based in Cincinnati, Ohio.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.  

The Senior Manager is responsible for developing and leading the learning strategy across Ethicon Commercial Education. The incumbent will lead a team consisting of delivery and design professionals and vendor partnerships to co-create the design and development of learning continuums and learning strategies for all customer facing associates. The candidate will partner with global Commercial Education partners as well as global commercial leaders across the organization (Marketing & Sales) to align on the learning strategy, ensure consistent effective training consistency, as well as build learning professional capabilities.

Key Responsibilities:

• Partner with GES functional leads & commercial Business leaders to understand business strategy
• Consult with Global Marketing and local Sales & Marketing and offer expertise on the establishment of training priorities to meet business objectives and ensure sales growth. Ensure learning strategies are aligned with the Commercial business plans
• Lead and support development of Managers, Commercial Education, and support Sales Training Representatives (STRs) to include recruitment, retention, and development.
• Lead global curriculum strategy and content design for all platforms/specialties within the Ethicon Franchise to build product, procedure, and clinical selling skills
• Lead and supervise the training component of the Launch Excellence process
• Develop Global strategy and content for all Foundational (new hire), Advanced, and Master level programming
• Manage and propel several content development projects simultaneously
• Establish a governance process for all Education Solutions Design content, curriculum, and strategy to ensure consistency, quality, effectiveness, and compliance
• Partner with Copy Review, HCC, Medical Affairs and Regulatory to align on process
• Identify, evaluate, and present current research and latest benchmarking trends in learning media and technology-based performance development solutions enhancing effectiveness and innovation of training programs
• Develop metric strategy to track outcomes and learning effectiveness
• Be responsible for vendor negotiations and manage projects to ensure outsourced products meet Johnson & Johnson’s expectations. Lead project reviews
• Work with procurement, legal, and other JNJ departments on vendor contracts and statements of works to ensure adherence to company policies
• Maintain operating budget

Qualifications

Education:

• A minimum of Bachelor’s Degree is required

Required Skills & Experience:

• 7 years of Healthcare-Medical sales experience
• Minimum 2 years (5 years preferred) experience in Learning and Development – heavy emphasis on Instructional Design & Delivery
• Demonstrate strong knowledge of Learning Management systems management, strategic planning, needs assessment, adult learning, and cost benefit analysis
• Proven ability to understand business strategy; translate it into learning solutions that support the company’s business goals
• Ability to lead cross functional teams and across a matrix organization
• Proven ability to manage vendor resources
• Strategy development and execution
• Curriculum Design/Training facilitation
• Proven project management, negotiation, and consulting skills
• Demonstrates creative, practical problem solving
• Excellent written and verbal communications
• Willingness to travel globally as the need arises
• Must be located (or willing to relocate to) in close proximity to the Cincinnati, Ohio based Institute and be able to work in office 3 days per week.

The anticipated base pay range for this position is $118,000 to $203,500. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits  

This job posting is anticipated to close on February 27, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications. 

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.