Senior Manager, Business Analytics, Retail

Job ID: 241993
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Business Strategy & Innovation
Remote Eligible: Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

The Sephora Business Intelligence & Analytics team works in close partnership with key stakeholders across the organization identifying strategic opportunities and making data-driven decisions. We play a critical role in helping cross-functional teams understand the drivers of business performance through the lens of our clients and provide actionable insights across multiple departments from Marketing to Merchandising to Omnichannel Retail to Loyalty. Our team of analysts are all data savvy individuals that share a common goal to answer Sephora’s toughest questions weaving together quantitative and qualitative information into a holistic story. Our VP reports directly to the CEO and interacts frequently with senior leadership across the organization.

Retail Analytics Team: The Sephora Retail Analytics team works in close partnership with key stakeholders across the organization identifying strategic opportunities and making data-driven decisions. We deliver actionable client insights to the Store Experience and Retail Operations teams to drive the performance of our Brick and Mortar business. We report to the Director of Channel Intelligence and Analytics and interact frequently with senior leadership across the organization.

Your role at Sephora:
The Senior Manager, Retail Analytics is responsible for providing thought leadership and strategic insights to business partners across the Retail organization. The Senior Manager will partner within Analytics and across the organization to develop a well-rounded perspective on business performance and bring insights together to tell a cohesive story and drive strategic decisions. The Senior Manager will directly manage junior team members and be responsible for technical and career development.

This role is highly cross-functional and involves working closely with partners across the business. The ideal candidate is a self-starter, has outstanding analytics skills and a strong business acumen. They are data-savvy and have an intellectual curiosity to drill deep to uncover business drivers and present insightful, actionable recommendations to the business. This candidate can successfully build collaborative partnerships across the organization, independently manage projects, and work effectively with other analytics team members and leadership. The role reports to the Director of Channel Analytics.

In addition, you will:

• Transform business questions into fact-based analyses that deliver clear insights and actionable recommendations to drive growth and redefine the role of our Brick and Mortar business.
• Empower leadership with a holistic picture of store performance by forecasting, reporting, and evaluating key metrics and client behavior – understanding what moves them and why.
• Design and evaluate controlled tests to measure the impact of high-profile strategic initiatives.
• Partner with IT to articulate requirements to capture data and build metrics needed to support analyses.
• Manage, coach and mentor junior team members, with responsibilities including technical mentorship, career development, project management, and workload prioritization.

• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We’re excited about you if you have:

• 7+ years of experience in analytics, data science, or consulting role, with increasing responsibility
• 2+ years of managing direct reports
• Entrepreneurial mindset and creative problem-solving skills to strategically solve ambiguous business questions
• Demonstrate professional experience generating actionable insights through data mining and analysis of large scare, complex data sets
• Highly organized with the ability to manage ambiguity, balance multiple projects simultaneously, and prioritize workload across multiple cross-functional stakeholders and direct reports
• A courageous and fearless approach to influence and drive change across the organization, including executive leadership, supported by the ability to translate complex analyses into a compelling narrative
• Fluency in core analytics toolkit, including:
  • Strong SQL programming skills
  • Data visualization tools such as Tableau
  • Advanced Excel and Powerpoint Skills
  • Experience with R/Python a plus
• Experience in Retail, eCommerce, Operations a plus

The annual base salary range for this position is $159,545.00 - $178,315.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy…

• 
  The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.