Sage Hospitality Group is looking for a Sr.Labor Management Systems Analyst to join our Home Office Team!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our associates to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, its what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.
The Sr. Labor Management Systems Analyst will be responsible for system administration, ongoing maintenance of reporting/analytics, data integrations and overall technical support of Labor Management Systems. You will work with system software vendors as needed for configuration, optimization, and issue resolution to meet the operational needs of financial and property teams. You will also assist with system upgrades, business process improvements and deliver end user training. In this role, you will be expected to roll up your sleeves, embrace challenges, and be agile in the development/delivery of solutions.
Responsibilities:
- Manage system security, user administration and functionality within Labor Management Systems
- Assist in user training and development of related reference materials
- Maintenance of analytics and reporting within Labor Management Systems
- Responsible for monitoring and resolving support issues related to Labor Management Systems through a help desk portal
- Actively and efficiently troubleshoot issues that require financial knowledge in the following areas – account mappings from external systems, ability to read and understand financial statements, GL Accounts, etc.
- Translating user requests into requirements documents for reporting and analytics enhancements and modifications
- Setup, troubleshooting & ongoing maintenance of data integrations between financial, Labor Management, payroll, and accounting systems.
- Work closely with end users to design and implement improved system functionality
- Coordinate any upgrades to systems, including testing and communication of new functionality
- Work closely with vendors on issue resolution, system functionality and enhancements
- Assist with above property report creation/enhancements & data validation external to the Labor Management Systems, with the opportunity to learn/advance technical skills such as report development
- Understand day-to-day operations, software system configuration and technical opportunities to improve efficiencies
- Effectively manage and engage in multiple initiatives simultaneously
Qualifications:
Education/Formal Training
Bachelor's Degree in related field preferred.
Experience
3 years of experience in a Systems Analyst role, finance knowledge required, advanced technical skills preferred
Knowledge/Skills
- Hospitality industry experience strongly desired
- At least 3 years of direct, hands-on experience with Hotel Effectiveness preferred. If no experience with Hotel Effectiveness, experience with Heath OnTrack or Unifocus required
- Knowledge of ProfitSage by ProfitSword strongly preferred
- Knowledge of basic accounting concepts & practices required
- Have strong data investigation and problem-solving skills
- Microsoft Office – specifically advanced skills in Excel
- Be self-motivated and take the initiative to be productive and efficient while working well in a small, team-oriented environment
- Be detail-orientated with excellent time management, organizational and multi-tasking skills
- Consistently exhibit behavior and communication skills that demonstrate Sage’s commitment to superior customer service through our internal Help Desk
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting/carrying files and papers up to 5 lbs.
- No bending/kneeling required. Stationary position.
- No continuous standing, climbing or driving required.
- Hybrid in-office/remote schedule
- Unlimited paid time off
- Medical, dental, & vision insurance
- Matching 401K
- Tuition Reimbursement
- Health savings and flexible spending accounts
- Employee Assistance Program
- Great discounts on Hotels, Restaurants, and much more.
- Free RTD Eco pass
- On-site gym
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.