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Form of workCompany Description
Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.
Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.
Recognitions
Named Science's Top Employer in 2021, 2022, and 2023
Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we were named the No. 1 company to work for in the biopharma industry in Science's Top Employers Survey for two years in a row.
A Certified Great Place to Work
We believe our company is truly special, and our employees agree. In July 2023, we became Great Place to Work-certified in the U.S. for the third year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma™, Best Workplaces in New York™, and Best Workplaces for Millennials™ lists.
Overview
Responsible for ensuring the day-to-day operation, reliability, and integrity of the enterprise Voice, Video and Cloud hosted telephony and other Unified Communication Services, along with problem and configuration management related to IT operations and support
Responsibilities
Additional representative responsibilities will include, but not necessarily be limited to, the following:
Qualifications
Travel Requirements
Up to 5% travel based on vendor requirements
Salary Range
Insmed takes into consideration a combination of candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required in the role, and external market and internal value when determining a salary level for potential new employees.
The base salary range for this job is from $84,000.00 to $118,667.00 per year
Compensation & Benefits
We're committed to investing in every team member's total well-being, now and in the future. We offer a competitive total-rewards package to all employees around the world, including:
ADDITIONAL U.S. BENEFITS:
Additional Information
Insmed Incorporated is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.
Applications are accepted until the position is filled.
Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.
Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.
Recognitions
Named Science's Top Employer in 2021, 2022, and 2023
Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we were named the No. 1 company to work for in the biopharma industry in Science's Top Employers Survey for two years in a row.
A Certified Great Place to Work
We believe our company is truly special, and our employees agree. In July 2023, we became Great Place to Work-certified in the U.S. for the third year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma™, Best Workplaces in New York™, and Best Workplaces for Millennials™ lists.
Overview
Responsible for ensuring the day-to-day operation, reliability, and integrity of the enterprise Voice, Video and Cloud hosted telephony and other Unified Communication Services, along with problem and configuration management related to IT operations and support
- This is not a supervisory role
Responsibilities
Additional representative responsibilities will include, but not necessarily be limited to, the following:
- Managing the Enterprise Voice, Video and Cloud Hosted Telephony services
- Responsible for administration, management and monitoring of all voice equipment such as Voice servers (On-Prem and Cloud), Gateways and End points (Physical phones, Softphones)
- Performs technical analysis and administration tasks associated with Cisco voice routers, and collaboration servers
- Assist with all telecom duties which includes circuit management, DID assignments and troubleshooting
- Configure Cisco conferencing devices
- Install and build out conference rooms
- Configure and maintain Webex platform, Zoom Conferencing and Microsoft Teams
- Assist with video conferencing infrastructure which includes administration and troubleshooting
- Handle support tickets associated with collaboration technologies
- Support contact center platforms
- Maintain EFAX Admin portal
- Supports mobility(cellular phones)
Qualifications
- Experience in Cisco networking with voice and video architecture
- Experience with Cisco Unified Collaboration technologies
- Experience with Webex, Zoom and MSTeams
- Hands on experience with conference room buildouts
- Experience in maintaining Video/VoIP for large enterprise environments.
- Hands-on experience with troubleshooting and configuration on with SIP, T1/E1 and POT's line configurations and troubleshooting CUBE, Client, H.323. Expertise and hands on technical experience with the Cisco collaboration portfolio including WebEx/WebEx Calling, Unified CM, Expressway, IP Phones and Video Endpoints
- Working knowledge of Microsoft Collaboration suites and experience in managing meetings and voice
- Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
- Ability to effectively present product and/or solution information to both a technical and non-technical audience
Travel Requirements
Up to 5% travel based on vendor requirements
Salary Range
Insmed takes into consideration a combination of candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required in the role, and external market and internal value when determining a salary level for potential new employees.
The base salary range for this job is from $84,000.00 to $118,667.00 per year
Compensation & Benefits
We're committed to investing in every team member's total well-being, now and in the future. We offer a competitive total-rewards package to all employees around the world, including:
- Flexible approach to where and how we work
- Competitive compensation package including bonus.
- Stock options and RSU awards
- Employee stock purchase plan
- 401(k) plan with company match
- Professional Judgment Vacation Policy
- 11 paid holidays per year and Winter Break (typically between Christmas and New Year's Day).
ADDITIONAL U.S. BENEFITS:
- Medical, dental, and vision plans
- Company-provided short- and long-term disability plans
- Company-provided life insurance
- Unique offerings of pet, legal, and supplemental life insurance
- Flexible spending accounts for medical and dependent care
- Accident and Hospital Indemnity plans
- Supplemental AD&D
- Employee Assistance Program (EAP)
- Mental Health on-line digital resource
- On-site, no-cost fitness center at our U.S. headquarters
- Paid time off to volunteer
Additional Information
Insmed Incorporated is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.
Applications are accepted until the position is filled.
