Senior It Infrastructure Manager

JOB DESCRIPTION
Michael Baker International is seeking a Senior Infrastructure Manager to join the team. The Senior Infrastructure Manager’s role is to plan, organize, and manage staff to drive innovation within overall operations to ensure the future flexibility and stability of the Michael Baker’s IT infrastructure. This includes creating strategic roadmaps, developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. The Senior Infrastructure Manager will work closely with the Information Security (InfoSec) group to ensure security controls are in place and maintained. The Senior Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.
Strategy & Planning

• Leading the implementation of new, innovative, and transformational technologies within the Michael Baker infrastructure environment
• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements
• Leading the effort to move ‘on-premises’ infrastructure into Commercial and Federal cloud instances
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management
• Participate in the development of IT strategies in collaboration with the executive team
• Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts
• Establish service level agreements with business units

Acquisition & Deployment

• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts
• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services
• Assist with the planning and deployment of infrastructure security measures

Operational Management

• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including networking, servers (both on-premises and cloud), databases, telephony …
• Conduct feasibility studies for various upgrade projects, improvements, and other conversions
• Define hardware and software standards in conjunction with owners and stakeholders
• Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure
• Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities
• Practice IT asset management, including maintenance of component inventory and related documentation
• Direct and administrate a contingent of infrastructure staff and where necessary, conduct performance reviews and corrective action

PROFESSIONAL REQUIREMENTS
Formal Education & Certification

• Bachelor’s degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience

Required Experience

• 10+ years’ experience managing and delivering infrastructure design and operational excellence
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments
• 5+ years successful leadership of an infrastructure team
• Experience planning and delivering an on-premises to cloud migration
• Experience in cloud infrastructure environments (Microsoft Azure, Amazon AWS and/or Google GCP)
• Experience in interpreting the applicability of local and federal laws/regulations to company operations
• US Citizenship Required

Personal Attributes

• Ability to make sound and logical judgments
• Demonstrated leadership and personnel/project management skills
• Good understanding of the organization’s goals and objectives
• Strong interpersonal, written, and oral communication skills
• Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on
• Able to conduct research into issues and products as required
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
• Ability to present ideas in a user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment

Compensation

The approximate compensation range for this position is $125,000 to $185,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
Workplace Flexibility

This position can work remotely in the United States.