Senior Infrastructure Engineer (Remote Optional)

Petal's mission is to expand access to opportunity, by making responsible, modern financial services available to everyone. Founded in 2016, Petal provides technology-enabled credit cards to consumers who are historically underserved by mainstream providers. 

Petal pioneered automated cash flow underwriting, a transformative new approach to assessing consumer creditworthiness with the potential to expand access to tens of millions of U.S. consumers without credit history, or for whom traditional credit scores do not tell the whole story. Petal pairs this groundbreaking, data-driven underwriting technology with a mobile-first, digitally native product experience designed to help users manage and build credit responsibly. For Petal, it's a mission as much as it is a business-with a goal to reimagine finance for the next generation of consumers. 

 

The Infrastructure team builds strong technical foundations for Petal's success. The tools used by the Infrastructure team are at the forefront of industry practices and community driven technology.  We're passionate about scalability, reliability, and simplicity, but most of all we're interested in the empowerment of the company as a whole. 

The Infrastructure Software Engineer Role  

Infrastructure engineers will be the glue that binds our engineering teams together. We foster an environment where engineers can reach out for any question, not just related to infrastructure. This role is best for curious, generalist programmers with interests in cloud infrastructure, security, and applying software engineering principles to make their and everyone else's lives easier.

Key Responsibilities:

• Manage the overall health and performance of Petal's underlying infrastructure.
• Optimize the entire lifecycle of services - deployment, scaling, monitoring, and optimization.
• Identify and remediate infrastructure-specific vulnerabilities.
• Gain deep application-level knowledge of our systems and contribute to their overall design.
• Work across engineering teams to enhance, document, and establish processes and generally improve the operability and security of our systems.
• Improve automation of operational processes (provisioning, replication, deployments, continuous integration).

Characteristics of a successful candidate:

• Experience deploying and maintaining user-facing services on Kubernetes. Bonus points for working with other containerization orchestration tooling like Nomad.
• Knowledge of web design architecture and scalability. With Petal's rapid expansion, we need experience in designing, building, and maintaining reliable and scalable web services.
• Problem-solving versatility and resourcefulness.  There will be many new and unexpected problems, and we need someone who can do the required research/networking to propose well thought-out solutions.
• Familiarity with cloud-native architectures. You should have experience with cloud providers, IaaS, and Infrastructure as code. Bonus points for AWS experience and proficiency with Ansible and/or Terraform.
• Welcoming and approachable. We answer questions about our tooling with kindness and compassion. We help others understand the work we do and how they can benefit from using it.
• Linux and networking knowledge. We rely on cloud native platforms, but still need to be familiar with how underlying systems work when things go awry.
• Outstanding communication skills, verbal, written, and visual. We believe in excellent documentation, give frequent internal presentations, and help guide the organization on DevOps/SRE best practices.
• Big on data. We collect, generate, and analyze data to inform our decisions, including monitoring, observability, and alerting for service reliability and security.

We are an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. We're proud to be different, together.

Petal provides standard ranges in order to be compliant with local legislation as well as to provide greater transparency to candidates. The compensation information provided here is based on a good faith estimate at the time of this job posting. The salary range for this position is $130,000 - 200,000. Ranges are based on function, level, and office location, and are benchmarked against similar stage companies. Exact compensation amounts are determined by multiple factors including but not limited to skill set, level of experience, and office location, and may vary above or below from the amounts listed above.  

This role is based in our Virtual Office (Remote), with the ability to align to either our NYC or Richmond (RVA) offices based on candidate location.

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