Senior Human Resources Generalist

Summary: The Senior Human Resources Generalist (SHRG) provides a broad range of Human Resource (HR) functions including coordinating employment, administering compensation, benefits and performance; develops, implements and applies policies and procedures in diverse situations; supports organizational development, change management, training, employee relations and other special projects as assigned.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Administers employment benefits programs.
• Works closely with managers to identify and define personnel needs; recruits, interviews, assesses and selects candidates to fill vacant positions; administers external and internal job postings; conducts reference checks and coordinates drug screenings, criminal background and motor vehicle checks.
• Selects and coordinates with staffing agencies for temporary workers and recruiting agencies for hard-to-fill positions.
• Coordinates onboarding; works with Human Resource Information System and Enterprise Resource Planning system to enter data; provides reports on personnel statistics.
• Conducts job analysis to define jobs and assure that all HR procedures such as selection, compensation, training and performance appraisal are in alignment with job content.
• Collaborates with management to resolve employee relations problems.
• Responds to inquiries; supports and properly applies KHS policies and procedures.
• Oversees separations and conducts exit interviews to determine reasons behind separations.
• Administers and maintains secure personnel files and required documentation for employment, benefits and job performance.
• Plans and conducts new employee orientation.
• Communicates Company information to employees via e-mail, Human Resources Information System (HRIS) and bulletin boards.
• Completes personnel transactions and enters data into the Enterprising Resource Planning (ERP) systems such as new-hires, promotions, transfers, performance reviews, terminations and employee statistics for government reporting.
• Develops and/or coordinates training and/or selects training vendors.
• Investigates employee relation issues and collaborates with management to resolve problems; mediates employee disputes; participates in and documents disciplinary actions.
• Responds to inquiries, supports and applies Company policies and procedures; investigates and ensures fair resolution of issues.
• Administers performance review program to ensure effectiveness, compliance and equity; coaches management and employees for performance improvement.
• May coordinate or participate in employee initiatives such as employee events and wellness.
• Participates in wage surveys within labor market to determine competitive wage rate.
• Interacts closely with multiple vendors to administer benefits programs such as health, dental, vision, life and disability insurances, 401(k), paid time off, FMLA, leaves-of-absence, employee assistance and troubleshoots problems for employees.
• Participates in the Safety Committee; investigates accidents and prepares reports for regulatory compliance and insurance companies; administers worker’s compensation cases involving on-the-job injuries to reduce cost and lost working hours.
• Prepares employee separation notices and related documentation; conducts exit interviews to determine reasons behind separations.
• Analyzes personnel statistics and provides reports for management.
• Identifies training needs and recommends training programs.
• Monitors legal requirements and government reporting regulations affecting HR functions and ensures procedures and reporting are in compliance.

Supervisory Responsibilities

This job may supervise or provide direction to administrative personnel for HR tasks.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Supports and contributes to the Company mission and culture; business oriented; understands team behavior, demonstrates emotional intelligence; has HR expertise, principles, customer oriented; applies business procedures, manages resources, uses HR tools competently; uses collaborative skills and influences others; demonstrates ethics and is sensitive to diverse personnel.

Creates an environment of positive employee relations, keeps confidentiality, establishes trust and credibility, seen by employees as approachable and fair, balances business needs with employee needs, and spends significant time interfacing directly with employees and managers.

Analytical - Synthesizes complex or diverse information; collects and researches data; uses experience to complement data; designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason when dealing with emotional topics.

Project Management - Coordinates projects; communicates changes and progress.

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to suggestions and innovative ideas.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication - Writes clearly and informatively; edits work; presents numerical data effectively; able to read and interpret written information.

Teamwork - Exhibits objectivity, gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Change Management - Develops realistic implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

Leadership - Exhibits confidence in self and others; displays passion and optimism; inspires respect, trust and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others.

Business Acumen - Understands business implications of decisions; displays orientation to profitability; aligns work with strategic goals.

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Diversity - Demonstrates knowledge of Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.

Ethics - Treats people with respect; works with integrity; upholds Company values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; benefits the Company through outside activities; supports affirmative action and respects diversity.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasons for decisions; includes appropriate personnel in decision-making process; makes timely decisions.

Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against a standard of excellence; takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.

Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of their status or position; accepts responsibility for own actions; meets commitments.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays or unexpected events.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information professionally.

Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

A Bachelor’s Degree in Human Resource Management, five or more years of generalist experience in a manufacturing environment, Professional in Human Resources or Senior Professional in Human Resources certification; or an equivalent combination of education and experience.

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations; ability to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, customers and employees.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference; ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations in which only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills

Mastery of Microsoft Office and proficiency with ERP and HRIS within a reasonable period of time.

Certificates, Licenses, Registrations

Professional in Human Resources Certification from the Society for Human Resource Management.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, walk, stand, sit; use hands, fingers, reach, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.