Job Description
A Pearl Food and Beverage Manager for our Westin Houston Medical Center hotel reports directly to the Food and Beverage Director and is responsible for creating leaders and fostering the Pearl culture for Terrace 54 Restaurant, SIP Café, and In Room Dining at the Westin Houston Medical Center.
Our Senior Food and Beverage Manager must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.
Responsibilities – (not limited to)
● Fostering the Pearl Culture
● Must possess strong interviewing skills.
● Must have a strong and proven past restaurant management background.
● Mentor, train and motivate the associates to execute a unique and memorable dining
experience
● creates schedules according to demand and budget guidelines
● Increase of guest satisfaction in each area
● Complete knowledge of restaurant management including budgeting, scheduling, food
costs/costing, wine and spirit inventory management, proper tracking of liquor, Point of Sale system knowledge
● Must comply with all City sanitation regulations as well as uphold and execute all Westin
standards requirements
● Accomplishes restaurant objectives by recruiting, selecting, orienting, training,
assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation actions, enforcing policies and procedures.
● Achieves Terrace 54 Restaurant / In Room Dining / SIP Cafe operational objectives by
contributing information and recommendations to strategic plans and reviews,
preparing and completing action plans, implementing production, productivity, quality, and
customer-service standards, resolving problems, completing audits, identifying trends,
determining system improvements, implementing change.
● Meets F&B financial objectives by forecasting requirements, preparing an annual budget,
scheduling expenditures, analyzing variances, initiating corrective actions.
● Plans menus by consulting with chefs, estimates food costs and profits; adjusts menus.
Controls costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation.
● Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
● Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
● Publicizes the restaurant by designing and placing advertisements, inviting food editors to review the restaurant, contacting local, regional, and national magazines with feature ideas, encouraging local businesses to hold social events at the restaurant.
● Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations, securing revenues, developing and implementing disaster plans; maintaining security and sprinkler systems, maintaining parking lot and walkways.
● Maintains ambiance by controlling lighting, background music, linen service, glassware,
dinnerware, and utensil quality and placement, monitoring food presentation and service.
● Updates job knowledge by participating in educational opportunities, reading professional Publications, maintaining personal networks, participating in professional organizations.
● Enhances department and organization reputation by accepting ownership for accomplishing
new and different requests, exploring opportunities to add value to job accomplishments
Qualifications – (not limited to)
● Minimum of 4 years’ experience in the Hotel / Hospitality industry, with an emphasis on Food and Beverage outlets.
● 2 years minimum as an Outlets Manager in other Full-service hotel chains with background in overseeing multiple outlets and other managers direct reports
● In-depth knowledge of the food industry, wine and spirits-Sommelier level 2 required
● Must have the knowledge to create trendy bar cocktails, create wine lists and specialty food menus
● Able to successfully prioritize, delegate, organize and multi-task
● Excellent Written and verbal communication skills
● Ability to effectively evaluate the work performance of the Food and Beverage staff and other managers and provide ongoing training to provide an elevated guest experience
● Must be able to coach and counsel and provide clear and concise direction
● Must be able to work well under pressure and meet or come ahead of deadlines
● Proven of Time Management ability
● Ability to make decisions using tact and diplomacy
● Ability to work well under pressure.
● Working knowledge of various computer software programs (Office Suite), MS Office, Outlook, Excel, GSuite, Birchstreet, etc.
● Must have AM and PM flexible schedule availability.
Physical Requirements - (not limited to)
● Must be able to lift, push, pull, and carry up to 75 lbs.
● Must be able to stand for 6-8 hours, stoop, bend, crawl, reach above and below shoulders, repetitive arm, and wrist use, climb ladders and stairs, and walk on uneven surfaces.
● Must be able to operate motor vehicle using safety precautions.
● Must be able to recognize, register, and respond visually to color and depth perception.
● Must be able to communicate verbally and in writing.
● Must be able to work indoors, outdoors, in extreme heat and cold.
● Must be able to work around moderate noise level.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 6 years
Restaurant type:
- Bar
- Casual dining restaurant
- Coffee shop
Shift:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Pay: Up to $65,000.00 per year
Experience level:
- 2 years
- 3 years
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Houston, TX 77030: Relocate before starting work (Required)
Work Location: In person