Senior Field Service Representative - Albuquerque, Nm

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

 

Eaton's ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Senior Field Service Representative.

 

The expected annual salary range for this role is $78,750 - $115,500 a year.  

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. 

What you'll do:

Introduction to the role:
Eaton's Engineering Service & Systems Divisionis seeking a Senior Field Service Representative to join our team.

Eaton has the largest and most experienced team of Field Services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
Manage small projects independently and lead FSR teams on larger projects
Generate timely and accurate service reports on work, product performance, and warranties
Provide recommendations for improved electrical systems
Cultivate strong relationships with customers, team members, and partners
Mentor less experienced technicians
Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

 

Team Benefits:
Guaranteed 40-hour base pay, eligible for overtime and travel premiums
Career growth, mentorship and safety training
Company vehicle, toolkit, and phone
Tuition assistance for ongoing learning
Leads program with bonus pay
Opportunities across 32 service branches

 

Position Success Criteria:
Successfully complete and maintain compliance with Eaton's safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams
Submit to periodic customer required background and drug screenings
Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
Ability to obtain and maintain a valid TWIC card
Proficient with hand and power tools for equipment assembly
Strong problem-solving and logical thinking skills
Works well under time constraints and in stressful situations
Explain technical problems and solutions
Collaborates effectively with the team to meet project deadlines

Qualifications:

Basic Qualifications
High school diploma or higher with a minimum of 3 years of experience evaluating and servicing electrical distribution or control systems
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Must be able to work in the US without corporate sponsorship
No relocation offered, only candidates within a 50-mile radius of Albuquerque, NM will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Must have a valid and unrestricted driver's license and must be able to pass a Motor Vehicle Record (MVR) check

 

Preferred Qualifications
Associate degree or higher from an accredited institution
Bachelor's degree in Engineering from an accredited institution
Electrical or General Contractor's License
Professional Engineering License
Experience performing power quality measurements, troubleshooting, analysisas well as protective relays
NICET/NETA certification

Qualifications