This position is responsible for managing the Borough's information technology systems environment.
Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.
R1 - DOEBaccalaureate degree in a course of study related to the occupational field. Post-secondary education or experience which provides the expertise required to perform effectively the functions of the position may substitute for the degree on a year-for-year basis.
Three (3) years of experience in the occupational field, sufficient to understand the major duties of the position. A successful candidate will have knowledge in the following areas:
Skill in server hardware and operating systems. Skill in design, implementation, troubleshooting, administration and security of network and virtual infrastructure.Knowledge of computer software installation and maintenance principles.
Knowledge of basic hardware installation techniques.
Knowledge of supervisory principles and practices.
Knowledge of budget management principles.
Skill in problem solving, prioritizing and planning.
Skill in interpersonal relations as well as oral and written communication.
Completion of required Incident Command System (ICS) course in accordance with established Borough policy.
Current industry standard certification in Microsoft, Cisco and/or VMware preferred.
Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.
Must successfully pass a pre-employment drug screen.
- Manages the operations and maintenance of server and network infrastructure, LAN/WAN, storage, email, routers, switches, anti-virus systems, security card access system, proxy servers, firewalls, remote access, backups, and spam and web filters.
- Installs, configures, administers, maintains, and secures the Borough's VMware environment.
- Coordinates and performs cabling installations as needed to facilitate network infrastructure changes, additions or enhancements; maintains network infrastructure including routers, switches, wireless networks, intersite connectivity, and internet access for all Borough sites.
- Manages backup and recovery of all Borough data and systems, including file data, servers, email, and user data.
- Develops and implements deployment and maintenance standards for configuration of servers and storage.
- Provides oversight and functional direction of assigned contractor daily activities.
- Supports industry best practices; researches and recommends new technologies, standards, processes, policies, and procedures.
- Alerts appropriate department personnel in the event of emergencies, outages, and other conditions requiring response.
- Ensure projects have appropriate stakeholder involvement, include clear and attainable scopes, deliverables and timelines, and are well executed and managed.
- Provides on-site IT support for emergency response drills and incidents.
- Performs related duties.