Senior EDI (Electronic Data Interchange) Specialist

Our mission
At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way.
Our brand promise
We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price.

• Remarkable service: A seamless, personal process designed around you and your needs.
• Trusted performance: Our product family is the result of years of experience championing surgeons and listening to their expertise.
• Outstanding value: No matter the surgical specialty, we deliver quality products for all markets.

Our people promise
Excellence is our Specialty and what makes us successful is our people. We are committed to fostering a positive, empowering and growth-oriented environment where all team members are encouraged to share their opinions and ideas. That means you will work alongside an accomplished and highly collaborative team that inspires commitment to our goal in attaining excellence in everything they do.
Job Purpose Summary
As a Senior EDI (Electronic Data Interchange) Specialist,you are amember of the global Customer First Team based out of Westwood, MA andwill work with internal and external partners to support accurate, proper data exchanges within the organization and drive order volume through EDI platforms.
Youwill complete daily activities associated with EDI submission, transaction updating, error management and correction for various data-set transactions. They will participate in customer set-up and testing to observe and interpret data received.
What you will do

• Perform as primary liaison between Corza EDI stakeholders and our EDI customers
• Function as Subject Matter Expert (SME) for inbound and outbound EDI transactions for activity within DMEDI and GHX platforms
• Manage GHX GFax transactions including GFax document review to ensure accurate set-up and compliance
• Monitor production environments and proactively prioritize, communicate, and help to resolve any operational EDI/ERP process or system issues
• Monitor daily file flow including troubleshooting errors with customers
• Escalate urgent problems requiring more in-depth analysis to appropriate internal resources
• Engage appropriate business and technical resources to drive remediation efforts
• Research and communicate root cause analysis for file issues
• Maintain customer product-mapping files and manage update process
• Promote awareness and understanding of best practices, policies relative to business applications used to support EDI processes
• Maintain accurate records of customer interactions in appropriate systems including ERP and CRM platforms
• Performs other related duties as assigned or required.

What you will need

• High School Diploma/GED equivalent; Associates or Bachelors Degree preferred.
• Minimum 5-7 years+ of EDI experience
• Minimum 1 year experience working with SPS Commerce/GHX EDI VAN providers or comparable platforms
• Knowledge of EDI sets (850, 855, 810, 856) and trading partnerships (ANSI X12) is preferred
• Experience in business process related EDI documents related to Finance, Sales, Logistics and Operations
• Exposure to ERP business applications including Microsoft D365
• Strong written, verbal, analytical and problem-solving skills
• Experience in resolving data integrity issues post go-live
• Ability to effectively operate both independently and as part of a team
• Self-motivated and proactive

What we value

• Customer First - We deliver extraordinary experiences.
• Accountability - We do what we say.
• Integrity - We do what is right.
• Inspired - We love what we do.
• One Global Team -We before me, always.

Join us today and Excel@Corza!
Corza Medical offers a competitive benefits package including medical, 401K, vacation and sick time, paternal leave and other benefits.
Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics