AddressAbout Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
Are you looking for a challenging and rewarding career in Marketing Operations? If so, you might be the perfect fit for Lumen, a global communications services provider that ignites business growth by connecting people, data and apps—quickly, securely and effortlessly. Our networking, edge cloud, collaboration and security solutions and managed services are designed to elevate businesses and deliver the most user-friendly, intuitive and productive technology environments. We pride ourselves on our people and culture, ranking #1 for Communication & Telecom in the 2023 American Opportunity Index. With a focus on teamwork, trust and transparency, we believe that investing in our people and empowering them to nurture their potential is key to lasting success for Lumen and our customers.
The Main Responsibilities
- Serve as Chief of Staff to the VP of Marketing Operations, acting as a trusted advisor, providing insights and recommendations to help shape key initiatives and achieve organizational goals. You will manage and prioritize projects, ensuring deadlines are met and deliverables are of the highest quality.
- Manage a broader Marketing PMO function. Your role will be to guide and lead the effective implementation of marketing campaigns and programs, as well as to promote the use of agile methods throughout the organization. You will manage the delivery of campaigns and programs to ensure they meet the deadlines, expectations, and budget.
- Oversee budget and performance management for collective Marketing organization. You will ensure that the Marketing budget is aligned with the business objectives and optimized for efficiency and impact. You will monitor and report on the key performance indicators of Marketing campaigns and programs, identifying areas of improvement and best practices. You will also provide guidance and support to the Marketing teams on how to leverage data and analytics to optimize their performance and demonstrate their value to the business.
What We Look For in a Candidate
- A Bachelor's degree in marketing, business administration, or a related field. A Master's degree or MBA is preferred.
- At least 10 years of progressive experience in marketing, with a track record of leading and executing successful campaigns and programs across multiple channels. Alternatively, 5+ years of experience as a management consultant with a top 3 consulting firm (McKinsey, Bain, BCG).
- Strong leadership, communication, and collaboration skills, with the ability to influence and inspire cross-functional teams and stakeholders at all levels of the organization (including executives).
- Experience as an executive’s Chief of Staff.
- Expertise in agile marketing methodologies and tools, e.g., scrum, Jira.
- Experience in budget planning and management, performance measurement and analysis, and ROI optimization.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$150380 - $200500 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$158290 - $211050 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$166210 - $221610 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$174120 - $232160 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 333162
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
150380
232160
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
