Senior Director - Business Development

Job Description
Business Development Manager
Senior Manager - Client Services
Infosys BPM is seeking to hire a Senior Manager - Client Services to manage and expand the Infosys footprint across new client accounts in the Manufacturing, Automobile and Aerospace domain. The Senior Manager - Client Services (SMCS) is responsible for opening new accounts for Infosys BPM. This role's expectation is to utilize existing network of contacts to open doors along with cross selling BPM services to Infosys existing IT client base.
Role Description:

• Hunter role with expectation to utilize existing contacts to introduce Infosys BPM to new logos.
• Business development: manage build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
• Commercial negotiations: Should understand commercial models and understand art of commercial negotiation.
• Create a sales strategy with a list of Must have accounts from a Target Account List

Required Experience:

• Significant new Business Development and similar large deal experience .
• Ability to utilize extensive contact list to being in new logo business.
• Track record of interacting and building relationships with CXO level client contact.
• Understanding of sales cycle, key influencers, budget cycles and client's bid process.
• Hands-on experience with proposal creation and leading proposal presentations.
• Ability to collaborate with internal cross functional teams for support.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of BPO, Management Consulting and Business Consulting engagement experience.

Basic Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 14+ years of experience, with strong sales/relationship management/account management experience.

Preferred Qualifications:

• Track record as a Hunter with the ability to bring new contacts and new logos with extensive connections within the domain.
• Knowledge of Manufacturing, Automobile, and Aerospace industry trends and insights would be useful.
• Good understanding of industry specific business issues and drivers in BPO outsourcing space
• Global Delivery Model experience. Can be based anywhere within USA and business travel required.

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Work Model:
This role is a remote role, with the option to work from home or local office when not at a client site. This role requires business travel to be onsite at the client's office, as necessary.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, based on its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.