Address
Form of workPosition: CyberArk Sr. - Build and Support / Ops Lead
Locations: FRISCO, TX / Alpharetta, GA - DAY 1 ONSITE
Mandatory skill -
must have strong Unix scripting and Ansible knowledge along with CyberArk.
Responsibilities:
• Work on EFTPS Build activities.
• Target System on-boarding
• Single Point of Contact for support services
• Lead the complete operations team on technical front
• Respond to the email's for any advisory task.
• On-call support with the aligned support team member.
• Debugging the issues
• Provide the onsite support for Major/Minor upgrade.
• Perform RCA's
• DR Failover drills
• Define any new policies in the PAM Solution
• Break glass password retrieval
• Update documentation as and when required
• Any new server Account Addition /Deletion for existing types of integrations.
• Adding users in the group and opening of firewall port request.
• Troubleshooting of operational issues like:
a. Authentication Failure (LDAP user's/application Internal users like appuser and gwuser)
b. End point target server connectivity issue
c. Password change/verification failure on
d. PAM Daily scheduled backup failure
e. DC to DR data replication failure
f. PAM Email notification related configuration
• In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution.
• To perform drills related to:
a. DC-DR
b. DR-DC Fall-back
c. Vault Restoration
• Business continuity with DR environment
• Manage policies configured in the PAM solution
• Creating new policies
• Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices
• Build and test framework for:
o New Server On-boarding
o User/ Admin Provisioning process for least privilege usage
• Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems
• Target system on-boarding onto EFTPS environment
• Reporting & Platform Maintenance:
• Response to performance alerts and warnings
• Log monitoring and analysis per instance
• Coordination with other resolver groups per instance
• Trend analysis
• Knowledge Management
• Health Monitoring Check-up
• Continuous Service Improvement
• Impact analysis report as & when required
• Reporting :
o ITSM Reporting
o Peformance Reporting
• Executive Reporting
• Adhoc Reports
• Ticket Management:
• Incident Management
• Service Request Management
• Problem ticket Management
• Resolve Problems or liaise with CyberArk or Infrastructure teams for resolution.
Please share profile to : sri@dantatechnologies.net
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
Locations: FRISCO, TX / Alpharetta, GA - DAY 1 ONSITE
Mandatory skill -
must have strong Unix scripting and Ansible knowledge along with CyberArk.
Responsibilities:
• Work on EFTPS Build activities.
• Target System on-boarding
• Single Point of Contact for support services
• Lead the complete operations team on technical front
• Respond to the email's for any advisory task.
• On-call support with the aligned support team member.
• Debugging the issues
• Provide the onsite support for Major/Minor upgrade.
• Perform RCA's
• DR Failover drills
• Define any new policies in the PAM Solution
• Break glass password retrieval
• Update documentation as and when required
• Any new server Account Addition /Deletion for existing types of integrations.
• Adding users in the group and opening of firewall port request.
• Troubleshooting of operational issues like:
a. Authentication Failure (LDAP user's/application Internal users like appuser and gwuser)
b. End point target server connectivity issue
c. Password change/verification failure on
d. PAM Daily scheduled backup failure
e. DC to DR data replication failure
f. PAM Email notification related configuration
• In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution.
• To perform drills related to:
a. DC-DR
b. DR-DC Fall-back
c. Vault Restoration
• Business continuity with DR environment
• Manage policies configured in the PAM solution
• Creating new policies
• Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices
• Build and test framework for:
o New Server On-boarding
o User/ Admin Provisioning process for least privilege usage
• Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems
• Target system on-boarding onto EFTPS environment
• Reporting & Platform Maintenance:
• Response to performance alerts and warnings
• Log monitoring and analysis per instance
• Coordination with other resolver groups per instance
• Trend analysis
• Knowledge Management
• Health Monitoring Check-up
• Continuous Service Improvement
• Impact analysis report as & when required
• Reporting :
o ITSM Reporting
o Peformance Reporting
• Executive Reporting
• Adhoc Reports
• Ticket Management:
• Incident Management
• Service Request Management
• Problem ticket Management
• Resolve Problems or liaise with CyberArk or Infrastructure teams for resolution.
Please share profile to : sri@dantatechnologies.net
Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
