Senior Coordinator, Benefits

THE ORGANIZATION

The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is to identify and resolve as early as possible the challenges that bring people into the criminal and civil legal systems. It does this in a number of ways—by developing and running programs that reduce the need for incarceration and enhance economic opportunity, conducting original research to identify what works, and sharing what we learn from our programming and research with those seeking to transform the justice system around the world.

The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Court, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. 

THE OPPORTUNITY

The Center is seeking a dynamic and compassionate professional to join the Center’s growing Human Resources team as a Senior Benefits Coordinator. Reporting to the Benefits Manager, the Senior Benefits Coordinator is responsible for supporting the strategy, operations, communication, implementation, and administrative functions of all benefits processes. This role will work functionally across Human Resources, Finance, and Payroll to provide the best level of support for our employees.

Responsibilities include but are not limited to:

• Manage all leave of absence (FMLA, STD, LTD, NYPFL) and ADA requests, including, but not limited to:
  • Providing regular updates to HR department and managers;
  • Working with third party absence management carrier to ensure leaves are being properly administered;
  • Have consult calls with employees to explain all relevant procedures and policies;
  • Work with managers to make evaluate ADA requests; and 
  • Generate termination letters; 
• Assist employees in enrolling in all benefits plans and process enrollments accurately;
• Conduct Benefits Orientation by providing new hires with explanation of benefits and instructions on enrollment;
• Oversee open enrollment and ensure staff are accurately enrolled in all voluntary and ancillary benefits;
• Process and reconcile benefits billing statements and provide finance with detailed back up;
• Work with the payroll department on tracking and reconciling benefit deductions;
• Update Intranet page with any benefit changes;
• Resolve employee issues with benefits administrators and insurance providers;
• Assist the Benefits Manager in ensuring that all benefits plans and policies are compliant with laws and regulations;
• Assist in developing benefits training for managers and staff;
• Providing ongoing support for the HR and benefits teams; and
• Additional tasks as necessary.

Qualifications:  The ideal candidate must have:

• A bachelor’s degree with at least 3 years of related experience;
• Familiarity with Paycom, Cigna and Principal is preferred;
• Excellent interpersonal verbal and written communication skills;
• Exceptional organizational, analytical and detail-oriented skills;
• The ability to work in a fast-paced environment, while efficiently completing tasks with multiple priorities and deadlines;
• The ability to use available resources and feedback to continually pivot, adapt and grow; 
• The ability to work independently, maintain confidentiality and discretion;
• You should have the capability to work independently and prioritize tasks to ensure the timely completion of projects; and
• A dedication to providing exceptional support to our employees will contribute to the success of our HR initiatives.

Position Type: Full time, Temp to Perm

Position Location: 2-3 days a week on-site at our main office in midtown with potential travel within the five boroughs to other sites. 

Compensation: The compensation range for this position is $65,000-78,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system. Our aim is to create a supportive and respectful environment where every individual, irrespective of their background or identity, feels valued and included.

As of February 10, 2023, New York City Executive Order 25 rescinded the requirement of the COVID-19 vaccination for City workers, new hires, and contracted employees. Accordingly, the Center does not require all new hires be vaccinated against the COVID-19 virus; however, the Center recommends all staff, interns, and volunteers stay up-to-date on the vaccination.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Kindly refer to the job posting for the relevant contact information. If the contact details are not provided, we kindly ask that you refrain from making inquiries via phone or email, as only shortlisted candidates will be contacted.

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