Senior Content Specialist

Immediate need for a talented Senior Content Specialist with experience in the Banking Industry. This is a 11+ Months Contract opportunity with long-term potential and is located in Minneapolis, MN. Please review the job description below.
 
Job ID: 20-27248

Key Requirements and Technology Experience:

• Rites, edits and implements content based on the U.S. Bank content strategy, including voice and tone, and customer / business-centric site goal.
• Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies
• Formally observes user interviews and usability session
• Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
• Assist in gathering requirements and assessing content needs of a given project
• Update content logs, copy documents, CMS and other documentation systems
• Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
• Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
• Applies and updates existing content strategies to accommodate new products and campaigns
• Validates that content is correctly and accurate implemented across all platforms
• Understands basic principles of content strategy and information architecture
• Passionate about punctuation and grammar
• Experience with user-centered design from concept to delivery
• Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
• Knowledge of content strategy and UX best practices
• Great problem-solver
• A strong portfolio demonstrating past work experience and deliverables
• Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentatio
• Experience with data-collection and analysis
• Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
• Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
• Skilled in communication, presentation, interpersonal and analytical skills
• Good grasp of quantitative data analysis

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.