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Form of work Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva's newest products - Veeva Vault LIMS.
Passionate about bringing disruptive technology to customers and have novel ideas for successful GMP software implementation? This role will allow you to be in the driver seat of a new product area from the ground up with early adopters.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
What You'll Do
- Lead life sciences customers in the implementation of applications to ensure customer success
- Guide customers on how to enhance their platforms with an innovative approach to science and technology
- Define strategies and implementation programs for deploying Veeva Vault LIMS across organizations
- Content/ data management solution design, prototyping, configuration, and documentation
- Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Primary customer liaison managing communication between the project team, customer, and internal stakeholders
- Mentor project team and junior consultants in the Professional Services organization
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
Requirements
- 8+ years of experience implementing and/or supporting LIMS systems
- Technical aptitude to comprehend and translate business requirements and create corresponding solutions designs
- Proven expertise in customer leadership and fostering a collaborative team environment
- Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
- Ability to travel up to 50%
Nice to Have
- Understanding of business requirements, scientific data, compliance considerations and processes for laboratory information management, life sciences compliance, and/or computer systems validation
- Experience implementing Laboratory Information Management Systems for life sciences as a consultant, business, or IT representative
- Direct experience with systems such as LabWare, SQL LIMS, LabVantage, StarLIMS, SampleManager, SmartLab, BIOVIA, Nugenesis, Empower, Laboratory Information Manager System, QMS, ELN, LIMS, and other informatics or similar systems
- Consulting experience
- SaaS/Cloud experience
- Locality to major life sciences customer hub (NJ, NY, Boston, San Francisco, Philadelphia, Chicago, Los Angeles, Denver, San Diego, Research Triangle Park)
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $75,000 - $175,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
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